Video | Friday Fast Fifteen – Asset Management in a Work-From-Anywhere World
16 MIN | For this week’s Friday Fast Fifteen, Kaitlyn Frank and Joel Gyolai discuss how Asset Management can benefit your organization as our workforces continue to change.
16 MIN | For this week’s Friday Fast Fifteen, Kaitlyn Frank and Joel Gyolai discuss how Asset Management can benefit your organization as our workforces continue to change.
20 MIN | As we approach the midpoint of 2020, it’s clear that the roadmaps we had in mind back in January now require some significant detours. This week, we chat with Troy Pesola on the Crossfuze Advisory team to get some actionable ideas and advice on how to reimagine, realign, and recreate your roadmap in this new-normal world we’re in now.
17 MIN | Is creating an “effortless” user experience on ServiceNow achievable, or is it just hyperbole? In this week’s Friday Fast 15, hear from Zach Brand, Director of Managed Services delivery at Crossfuze, as he shares how our award-winning Service Desk uses ServiceNow to create an effortless experience for customers and end-users. Join Kaitlyn Frank and Zach Brand for this Friday’s Fast Fifteen!
8 MIN | Join Crossfuze’s Ashley Haglin and Kaitlyn Frank for a quick discussion of Crossfuze ManagedNow, what it is, and why it’s helping customers accelerate their ServiceNow maturity!
13 MIN | Orlando represents a leap forward in capabilities for ServiceNow CSM customers. Find out how the Orlando release of ServiceNow CSM takes the customer experience to the next level. Join Karin Glazier and Ash Townsend for this Friday’s Fast Fifteen!
This highly interactive workbook will position you for early and often platform wins. Dive in and start building your ServiceNow foundation for success using the workbook’s advice, tips, and dynamic forms. Capture your goals, strategies, and tactics all in one spot. Collaborate and share with colleagues. Communicate and celebrate your wins throughout the organization. It’s easy with the ServiceNow Onboarding Workbook by Crossfuze.
19 MIN | Many of us are wondering how COVID-19 and related challenges are going to continue to transform the workforce in the future. Hear from one of our top advisory consultants on what IT and business leaders can expect to face, and some strategic considerations that will help you guide your organizations out of the crisis. Join Karin Glazier and Troy Pesola for this Friday’s Fast Fifteen!
14 MIN | Learn about ServiceNow’s Emergency Response Apps created in response to the COVID-19 outbreak to help organizations better coordinate and combat the crisis now and in the future. Join Karin Glazier and Tim Dutton for a new Friday Fast Fifteen!
15 MIN | As organizations are increasingly relying on remote communication and collaboration apps, the role of Microsoft Teams has taken the spotlight. Hear from one of our lead Microsoft trainers about how Teams is transforming the way employees work together. Join Holly Petersen and Kaitlyn Frank for this week’s Friday Fast 15!
Focus Brands owns over 5,000 stores across the country. With a growing need to support franchisees, they needed a solution that was robust, comprehensive, and scalable for future growth. They found a solution in ServiceNow CSM. Read this success story to learn how Focus Brands partnered with Crossfuze to further the digital transformation of their customer service model.