Shake off fragmented tools, legacy systems, and manual processes.
ServiceNow ITSM solutions reduce cost, lower risk, improve business agility and boost IT innovation. With Crossfuze at your side, you’ll get the most out of your ServiceNow investment.
OUR TEAM OF SERVICENOW EXPERTS HELP YOU:
The Essential Guide to Supercharging Your ServiceNow Journey
Make the most out of your ServiceNow investment with this guide. Our ebook identifies 13 common roadblocks and offers strategies for overcoming them.
What Our Customers are Saying
“This is not just an IT project. It is so much more than that. You are laying foundations.”
JEREMY HEAVEN
Group Service Delivery Manager, UDG Healthcare PLC
WHAT IS SERVICENOW ITSM? LEARN MORE
ServiceNow ITSM Solutions
Accelerate your digital transformation with battle-tested ServiceNow ITSM solutions delivered by our fully dedicated ServiceNow consultants.
AWARDS & RECOGNITION
#1 Customer Satisfaction Award
Global Accelerated Growth Partner
Fastest Growth European Partner
Outstanding ServiceNow Partner
Deliver more with ServiceNow ITSM Professional
Gone are the days of resolving one customer issue at a time and logging each inquiry into multiple, disconnected systems. Customers want their issues to be resolved quickly – and business leaders want data from customer interactions faster than ever before.
ITSM Pro’s 8 applications enhance the ITSM package by harnessing AI, streamlining manual tasks, delivering both high quality services and empowering business insights.
Predictive Intelligence
Reduce time spent finding solutions to common problems and resolve issues faster.
Virtual Agent
Resolve common requests and issues immediately without human agents.
Performance Analytics
Empower service agents and managers to deliver exceptional experiences.
Continual Improvement Management
Initiate and track service improvements over time.
Service Owner Workspace
Track an analyze how services are performing.
Vendor Management Workspace
View and manage all vendor services from a single destination.
DevOps Change
Tie your entire DevOps tool chain together to deliver streamlined reporting, actionable insights and automated control and governance.
Dynamic Translation
Translate text entered in an end-user form for a seamless, localization experience – wherever your agents are located.
Crossfuze gets you up and running faster (and takes you further)
Our experts draw on years of experience with ServiceNow to ensure clients get the most value out of the NOW platform. Let us help you decide where to start, get your team up to speed fast, and deliver an even greater ROI on your ServiceNow investment.
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ARTICLES AND RESOURCES
Success for the real world