SERVICENOW ITSM IMPLEMENTATION
Smart Launch™ for ITSM
The World’s Most Valuable ServiceNow Launch Offering.
Smart Launch™ for ITSM
The World’s Most Valuable ServiceNow Launch Offering.
Crossfuze’s Smart Launch for ITSM is a risk-free path to ServiceNow ITSM implementation. This battle-tested implementation solution empowers organizations to take control and leap ahead to go-live on an accelerated timeline at a fixed price.
Crossfuze’s Smart launch ITSM implementations feature:
Includes all core ServiceNow ITSM applications.
Smart Launch is industry-leading in terms of time-to-launch.
As a ServiceNow Elite Partner, Crossfuze is certified for best-practice implementations.
The Crossfuze team is 100% ITIL certified, ensuring every implementation is rooted in ITIL.
Our proprietary custom dashboard tracks the progress of your ITSM implementation in real time.
Crossfuze has an industry-leading development team that can customize and integrate a variety of applications.
Managing a successful implementation isn’t easy. Our professionals will guide you and your team through the entire process.
Crossfuze’s knowledge and training center provides additional, on-demand materials and information at all times during and after implementation.
ITSM implementation is a big project. Let’s celebrate go-live together.
Our work doesn’t end after go-live. Our support team is by your side 24/7 post-launch.
Expertise to guide every step of your ServiceNow journey.
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Crossfuze Smart Launch Ignites Your Digital Transformation
Typical ITSM implementations take place over a 90-day period and often aren’t fully enabled until 180-days. With Crossfuze Smart Launch,
you’re up and running in 30 days – meaning less time worrying about capabilities and more time delivering value.
Crossfuze’s Smart Launch for ITSM comes with a variety of benefits designed to get your ServiceNow instance up and running quickly and efficiently.
Rapid ROI. Battle-tested approach.
Smart Launch uses only best-practice-based configurations during an accelerated 30-day ITSM implementation.
No scope creep.
Our fixed-cost pricing means your project team will keep their eyes on the prize: a successful 30-day go-live.
No Surprises. No misunderstandings.
Your real-time project dashboard lays out the real-time status of every major implementation task and milestone.
A foundation for future sessions.
Rest easy knowing you have a firm, best-practice-based ServiceNow foundation to build upon as you continue to mature your service delivery organization.
Robust documentation.
Access Crossfuze’s purpose-built Smart Launch self-help portal at any time.
Your always-in-the-know progress dashboard, included with every Smart Launch. Keep your team in the know with Statusfuze, your Smart Launch progress dashboard that shows where you are in your implementation plan, and every step that’s still to come.
CASE STUDY
In November, Kerry Angel from Macfarlanes LLP and David Stevenson from Crossfuze came together to discuss how to leverage IT to further a law firm’s overall success by increasing efficiency and improving client experiences.
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You’re an IT manager, and you’ve been tasked with managing the day to day operations of your organization’s ServiceNow ITSM instance. But simply having ServiceNow in place is not enough to prove ROI to your leadership team; the platform is only as good as the data and itsm processes around it.
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While ITSM and CSM provide a similar functionality suite, there are significant features and limitations of each, depending on the use case. We put together some of the key differences between ITSM and CSM and the circumstances in which you’ll want to use each.
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