Video | Friday Fast Fifteen – Using ServiceNow Data to Uncover Opportunities

19 MIN | ServiceNow is not a small investment, and organizations need to get every ounce of return on that investment possible. In this episode, you’ll learn how IT teams are uncovering incremental improvement opportunities hidden in their ServiceNow data that have far-reaching effects. Hear real-world stories and tips from Shawn Willson, who has helped hundreds of customers to maximize their value in the ServiceNow platform.

Video | Friday Fast Fifteen – Addressing Operational Complexity with BPO

9 MIN | As business processes become more and more complex, organizations require more sophisticated solutions for managing those processes. In this week’s Friday Fast Fifteen, learn how Crossfuze’s ServiceNow customers are finding new efficiencies through Business Process Outsourcing that make a significant impact on their bottom line.

Video | Friday Fast Fifteen – How to Reimagine, Realign, and Recreate Your Strategic Roadmap

20 MIN | As we approach the midpoint of 2020, it’s clear that the roadmaps we had in mind back in January now require some significant detours. This week, we chat with Troy Pesola on the Crossfuze Advisory team to get some actionable ideas and advice on how to reimagine, realign, and recreate your roadmap in this new-normal world we’re in now.