eBook | 7 Pillars of ServiceNow Success for Financial Services CIOs
Essential strategies for implementing and using ServiceNow at its full value in order to handle continuous change and streamline processes in the banking industry.
Webinar | The Long Game of Operational Resilience in Financial Services
The rise in regulatory focus occurring alongside the increased demand for an exceptional customer experience presents new challenges for financial services enterprises. Regulations like the UK operational resilience framework and disruptions like the COVID-19 pandemic make digital transformation an imperative in this sector. Financial Services organizations across the globe are researching ways to maintain regulatory compliance without sacrificing the customer experience.
Webinar | Strategic Leaders Take on 2022: Transforming Work for Today’s World
Join Crossfuze CEO Chris Howard for this one-of-a-kind conversation on how leaders can scale up the pivot and forge ahead through uncertain times with confidence.
Webinar | Restore, Evolve, and Transform the University Experience
As we emerge from the pandemic, student-centric higher education institutions will need to manage their primary risks and incorporate lessons learned in order to meet the needs of the 21st-century student.
Video | Friday Fast Fifteen: Gratitude
Join host Kim Funk and Crossfuze Managing Consultant, Allison Walker as they reflect on what they’re grateful for this year.
Video | Friday Fast Fifteen: DevOps in ServiceNow Rome
In this latest Friday Fast Fifteen, Justin Meadows talks with Kim Funk about what makes DevOps in ITSM Pro such a big deal.
Video | Friday Fast Fifteen: ServiceNow CSM in Higher Education
In this Friday Fast Fifteen, Kim Funk and Thomas Hunt talk about how educational organizations are leveraging the ServiceNow platform to create a better customer experience for students, parents, faculty, facilities and staff. This episode is as hot as the summer weather!
eBook | 7 Pillars of Customer Service Management Success for Higher Education Institutions
Written specifically for the IT leader in the Higher Education Space.
Video | Friday Fast Fifteen: What’s with All the Acronyms?
In this Friday Fast Fifteen, David Stevenson breaks down and defines some of these emerging acronyms. Grab a snack, and get ready to learn about AI and the IoT!
Video | Friday Fast Fifteen: Geeking Out About the Data
In this Friday Fast Fifteen episode, Zach Brand and Kim Funk discuss how important it is to ask the right questions, in order to get the right data in return. Additionally, Zach reveals the two focus points for IT when searching for solutions. This episode is just what you need to wrap up your week!
