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Automate IT processes to proactively address problematic conditions
Reduce event noise by over 99%
Give your entire IT team real-time visibility into the makeup of your IT landscape
Automatically enforce good governance and ensure compliance to business policies
ServiceNow ITOM gives you a powerful, streamlined platform that helps you enhance visibility, improve availability, increase agility, and manage hybrid clouds. Everything from Service Mapping, CMDB, Discovery to Cloud Management, and Orchestration and Knowledge Transfer – ITOM is a comprehensive solution that facilitates the increasing demands on your IT infrastructure.
WORKBOOK
Start Your ServiceNow ITOM Onboarding Success Story
This highly interactive workbook will position you for early and often platform wins. Dive in and start building your ServiceNow foundation for success using the workbook’s advice, tips, and dynamic forms. It’s easy with the ServiceNow Onboarding Workbook by Crossfuze.
WHAT IS SERVICENOW ITOM? CLICK TO LEARN MORE
A Field-Tested Approach to ServiceNow ITOM
As both a ServiceNow customer and ServiceNow Elite Partner, our experts know IT operations management inside and out. They understand what businesses need to integrate ITOM with their existing ITSM platform, how to optimize it for better performance, and how to plan for the road ahead.
Whether you need a single module or the full suite of ITOM applications, Crossfuze has the rescues to help you implement across the entire portfolio. Using field-tested implementation templates and best practices, we accelerate time-to-value and minimize ServiceNow deployment risks. With firm industry knowledge based on ITIL best practices, our team of experts will configure your ServiceNow ITOM instance to suit your business needs – reducing down-time in the process.
eBook: 7 Pillars of Organizational Change Management to Achieve ServiceNow Wins
Simple how-to strategies for managing change in your organization and maximizing your ServiceNow investment. The 7 Pillars of Organizational Change Management to Achieve ServiceNow Wins is a practical how-to guidebook for developing and using OCM strategies to achieve lasting digital transformation.
Video: Friday Fast Fifteen: Organizational Change Management
Change can be stressful and down-right scary. We know. Even though we’ve been in the digital transformation game for years, we learn something new every day. In this episode of the Friday Fast Fifteen, Host Kim Funk sits down with Crossfuze Advisory Consultant, Noel Radley to talk about Organizational Change Management.
Creating a Buzz: Organizational Change Management Communication Strategies for IT Leaders
A wise person once asked, “If you don’t know where you’re going, how will you know when you get there?” Planning and strategy are key to any initiative’s success. A good communication plan includes answers to a common set of questions – read on to find out more.