ServiceNow Solutions, ServiceNow Partner, Crossfuze


Eliminate Service Outages with ServiceNow IT Operations Management

Powerful, streamlined ServiceNow ITOM solutions.

Your computing, networking, and application interfaces and databases are handling more demands at a faster pace than ever before. As companies rely on these systems more, the risks and costs associated with service outages are greater. That’s where ServiceNow IT operations management comes in.

With ServiceNow ITOM solutions from Crossfuze, you can:

  • Automate IT processes to proactively address problematic conditions
  • Reduce event noise by over 99%
  • Give your entire IT team real-time visibility into the makeup of your IT landscape
  • Automatically enforce good governance and ensure compliance to business policies

ServiceNow ITOM gives you a powerful, streamlined platform that helps you enhance visibility, improve availability, increase agility, and manage hybrid clouds. Everything from Service Mapping, CMDB, Discovery to Cloud Management, Event Management, and Orchestration and Knowledge Transfer – ITOM is a comprehensive solution that facilitates the increasing demands on your IT infrastructure.

Supercharge Your ServiceNow Journey eBook - Crossfuze (1)
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One Savings Bank & ServiceNow ITOM: Modernizing operations and making faster, smarter decisions

With little room for unnecessary noise and disconnected systems that impair business decision-making, companies must be ready to quickly and intelligently respond to service disruptions that could negatively impact the health of the business or the customer experience.

A Field-Tested Approach to ServiceNow ITOM

As both a ServiceNow customer and ServiceNow Elite Partner, our experts know IT operations management inside and out. They understand what businesses need to integrate ITOM with their existing ITSM platform, how to optimize it for better performance, and how to plan for the road ahead.

Whether you need a single module or the full suite of ITOM applications, Crossfuze has the resources to help you implement across the entire portfolio. Using field-tested implementation templates and best practices, we accelerate time-to-value and minimize ServiceNow deployment risks. With firm industry knowledge based on ITIL best practices, our team of experts will configure your ServiceNow ITOM instance to suit your business needs – reducing down-time in the process.

Field Tested Approach, ServiceNow ITOM, Crossfuze

Start Your ServiceNow ITOM Onboarding Success Story

This highly interactive workbook will position you for early and often platform wins. Dive in and start building your ServiceNow foundation for success using the workbook’s advice, tips, and dynamic forms. Capture your goals, strategies, and tactics all in one spot. Collaborate and share with colleagues. It’s easy with the ServiceNow Onboarding Workbook by Crossfuze.

ServiceNow Workbook, ServiceNow ITOM, Crossfuze
Nathalie Pougno, Director of Enterprise Applications, Ricoh, Crossfuze

What Our Customers Think

“What made Crossfuze special for us is really customer centricity, the way you guys approach your customers and the way you care for what we care about… it’s really something we found outstanding and really differentiated [Crossfuze] from other partners that we work with.”

Nathalie Pougno

Director of Enterprise Applications – Ricoh

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