HOME OF THE WORLD’S MOST VALUABLE

ServiceNow Launch Offering

#1 CSAT Award · Global Accelerated Growth Partner · Fastest Growth European Partner · Outstanding Service Partner

HOME OF THE WORLD’S MOST VALUABLE

ServiceNow Launch Offering

#1 CSAT Award · Global Accelerated Growth Partner · Fastest Growth European Partner · Outstanding Service Partner

Our Solutions and Services

Vision and Business Case

Get a clear, defined sense of what you’re aiming to achieve. Build a CFO-ready business case that aligns to your ServiceNow vision. Communicate with confidence to overcome internal skepticism. Create credibility for your long-view ServiceNow roadmap—and your ability to lead the charge.

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Long-View Roadmap

Move in unison toward your vision and goals. Create momentum with wins that come early and often. Chart a time-saving, accelerated roadmap that resonates with the C-suite—and is jam-packed with ROI opportunities. Force your competition to run to keep up with you as you transform your organization.

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ITSM Implementation

Dream big as you reimagine how IT services are delivered and managed. Create automated solutions that scale as your organization grows. Build a solid foundation of success that will propel all your future implementations.

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IT Asset Management

Gain real-time business insights into all of your assets through their full lifecycle, so you can consistently deliver maximum cost savings. Toss aside spreadsheets and disconnected databases. Improve visibility of what assets you have, and where they are at any given time.

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Customer Service Management

Create strategic interconnectivity among your customer service team members. Build Contact Center best-practice configurations that truly put the customer first, keeping your brand top of mind. Abandon outdated methods for logging and tracking customer service cases using a modern CSM platform.

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Project Portfolio Management

Turn a maze of project requests into a straight line to success. Prioritize and optimize your approach to assigning projects and managing resources. Accelerate your path to PMO maturity by tightly aligning projects and resources to corporate strategy.

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AVAILABLE NOW:
ServiceNow Onboarding Workbook

An interactive guide to a successful go-live

Dive in and start building your ServiceNow foundation for success using the workbook’s advice, tips, and dynamic forms.

AVAILABLE NOW:
ServiceNow Onboarding Workbook

An interactive guide to a successful go-live

Dive in and start building your ServiceNow foundation for success using the workbook’s advice, tips, and dynamic forms.

What Our Clients Are Saying

“[Law Firm] Partnerships tend to work on very short budget cycles, and therefore they want to see a return on investment very quickly. Smart Launch was able to provide that for us.”

Kerry Angel
Service Delivery Manager, Macfarlanes, LLP

Deliver Wins Today. Check Out These ServiceNow Resources.

Case Study

Corgan: “Upping-Our-Game” as a Service

VIDEO

ServiceNow Success Story: Gary Collins, Finastra

BLOG POST

ITSM vs. ITIL: What’s the Difference?

WEBINAR

Modernizing IT to Improve Employee Engagement & Experiences

No.1

in Customer Satisfaction

1,800+

ServiceNow Implementations

19

Years of
Experience

30

Days to
Smart Launch

Hungry for more? Contact us today to speak with one of our ServiceNow experts.

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