Technology workflows and industry knowledge that allows attorneys to focus on what they do best – negotiation, mediation and litigation.
OUR SOLUTION CHECKS ALL THE BOXES
Law is a business of precision, deadlines and details. Firms can’t afford an IT disruption. But modern firms, with reduced administrative issues and increased billable hours offer associates better work-life balance and will, ultimately, retain the best talent – and change the industry. To stay in the race, firms must find solutions that checks all the boxes and keep extremely confidential information safe and secure.
Why Crossfuze and ServiceNow
Crossfuze has extensive experience implementing ServiceNow solutions for law firms throughout the world. Our experts help firms save money, increase billable hours, improve the client experience, and keep highly-confidential documents secure.
Modernize even faster with the Crossfuze Smart Launch implementation solutionfor ITSM. As your service partner, we’re in it for the long term, ready to assist you with whatever modifications or configurations you need to further automate your firm.

Improve the Client Experience
A safe, secure environment for clients to make requests and share case materials.

Increase Billable Hours and Reduce Administrative Errors
Automate administrative tasks to reduce errors and increase billable hours.

Bring Operations to Scale
Employ best practices and coordinate firm technology to grow.

Ensure Data Privacy
Keep sensitive documents and data secure.
EBOOK
2 Pillars of IT Success for the Law Firm CIO
Digital transformation isn’t just a trendy buzzword; we live ina digital era, and law firms are no exception. To help the law firm CIO meet the increasing demands of the Partners, we assembled these Pillars of IT Success to help guide conversations and drive transformation at your firm.
ON-DEMAND WEBINAR
How to Increase Law Firm Efficiency with a Mature IT Department
Kerry Angel, of Macfarlanes law firm, will share how she significantly improved operational efficiency at her firm using ServiceNow ITSM. Plus, ITSM thought leader David Stevenson will review the ITSM Maturity Benchmark Study and share his expert recommendations for how to accelerate ITSM maturity.
How ServiceNow Improves IT Operations in Law Firms
ServiceNow helps law firm IT departments spend less time on manual tasks and more time on helping the firm run smoothly. This ability to prioritize has a ripple effect on the whole firm, leading to better client retention. Let’s look at the IT trends in the legal industry today, how ServiceNow is leveraging those trends, and how ServiceNow can help not just IT, but the entire law firm.
Law Firm Customizes ServiceNow to Maximize Its Value and Utility
Learn how Crossfuze helped Akin Gump reinvent how the firm’s IT communicates, collaborates and engages – along with how the team also helped the firm implement its nontraditional, highly customized vision for ServiceNow at maximum speed with minimum risk.
Our Top Resources for IT Leaders at Law Firms
Crossfuze compiled a one-stop repository of everything you need to be a confident, informed IT leader in your firm. Read on to stay ahead of the curve with new technology solutions that improve the employee and client experience while providing adequate security and access controls for highly sensitive data.