eBook | 7 Pillars of Customer Service Management Success for Higher Education Institutions
Written specifically for the IT leader in the Higher Education Space.
Video | Friday Fast Fifteen: What’s with All the Acronyms?
In this Friday Fast Fifteen, David Stevenson breaks down and defines some of these emerging acronyms. Grab a snack, and get ready to learn about AI and the IoT!
Video | Friday Fast Fifteen: Geeking Out About the Data
In this Friday Fast Fifteen episode, Zach Brand and Kim Funk discuss how important it is to ask the right questions, in order to get the right data in return. Additionally, Zach reveals the two focus points for IT when searching for solutions. This episode is just what you need to wrap up your week!
Video | Friday Fast Fifteen: Diversity, Inclusion, and Belonging
Join host Kim Funk and Diversity, Inclusion and Belonging Task Force member, Telly Cadet, as he shares his vision and why these initiatives are so important – no matter what industry you’re in.
Video | Friday Fast Fifteen: Organizational Change Management
In this episode of the Friday Fast Fifteen, Host Kim Funk sits down with Crossfuze Advisory Consultant, Noel Radley to talk about Organizational Change Management.
Webinar | ServiceNow Rome: What Managers Need to Know
With the Rome release, organizations using ServiceNow are even more empowered to deliver digital workflows that create connected and engaging experiences, fuel business agility and resilience, and scale innovation with AI.
Video | Friday Fast Fifteen: What’s New in Rome
In this snack-sized conversation, Robert Bryan shares what he’s most excited to see in the ServiceNow Rome release.
