What is ServiceNow Strategic Portfolio Management (SPM)?

Strategic Portfolio Management (SPM) workflows optimize the development, delivery and management of business services and align them with technology.

ServiceNow SPM - Crossfuze
ServiceNow Strategic Portfolio Management Image - Crossfuze

SPM helps you and your organization understand how the technology environment relates to your business goals, strategies and needs. ServiceNow SPM featured capabilities include:

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    Agile Development
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    Demand Management
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    Application Portfolio Management
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    Resource Management
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    Innovation Management
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    Scenario Planning
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    Roadmap Planning

Why Businesses Need ServiceNow SPM

SPM aligns business and IT methodologies – creating end-to-end visibility for data-driven decision making, breaking down silos and strengthening relationships between internal business partners.

ServiceNow SPM

ServiceNow SPM focuses on improving the alignment of business services and accelerating business delivery – giving you greater value from your initiatives. Featured capabilities include:

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    Manage outcomes and create value, multiple ways of working and deliver faster no matter what comes your way.
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    Agile Development
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    Faster innovation, better value, and faster delivery
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    Demand Management
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    Application Portfolio Management
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    Resource Management

Why ServiceNow SPM?

According to Forrester’s Total Economic Impact Report, companies who utilize ServiceNow’s ITBM solutions see the following benefits:

Faster Project Delivery - Crossfuze (1)

Faster project delivery

Resource Utilization - Crossfuze

12.6% increase in resource utilization

Average Savings - Crossfuze

Average savings of 16.6 hours of work per project

Reduction of hours - Crossfuze (2)

Reduction of up to 80 hours per project spent on administrative activities

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Ability for workers to track time across multiple projects

Gartner named ServiceNow ITBM to its 2021 Magic Quadrant citing these features:

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Integration of operations and development with a single backlog

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Idea management, roadmapping, project and program portfolio management, and visibility functionalities

Geographical Presence - Crossfuze (1)

Extensive ServiceNow geographical presence

A practical how-to guidebook for developing and using OCM to achieve lasting digital transformation.

How to Build a Mature PMO that Fires on All Cylinders - Crossfuze

Explore the eight most significant challenges that confront those tasked with developing and supporting Enterprise PMOs.

Where SPM and ServiceNow Are Headed

Where is SPM Headed_ - Crossfuze


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#1 Customer Satisfaction Award

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Global Accelerated Growth Partner

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Fastest Growth European Partner

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Outstanding ServiceNow Partner

Let’s start the conversation. Get in touch today.

Our experts draw on years of experience with ServiceNow to ensure clients get the most value out of the NOW Platform®. Let us help you decide where to start, get your team up to speed fast, and deliver an even greater ROI on your ServiceNow investment.



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