ABOUT US

Crossfuze is your go-to ServiceNow Elite Partner.

We are a global professional services partner with over 20 years of experience delivering superior and long-lasting business outcomes for our clients through innovative workflow design and technology.

Crossfuze is a top 1% partner for consistently delivering long-term ServiceNow success globally.
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Trusted by CIOs & Digital Transformation leaders across the world

SERVICENOW PARTNERSHIP

Providing best-in-class ServiceNow experience

Our workflow experts aren’t just exceptional—we’re industry leaders. We're 100% focused on the ServiceNow platform. As a ServiceNow Elite Partner, we have a seat at ServiceNow’s top tables. We see what’s coming next, and how best to leverage new ServiceNow developments to create more value for our clients.
THE CROSSFUZE DIFFERENCE

Crossfuze is uniquely positioned as your ServiceNow journey partner

Value Realization

• Business value assessments
• KPI and ROI definition
• Benchmarking studies​
• Value realization dashboards​

Advisory Services

• Strategy and roadmapping
• Phase zero engagements
• COEI and platform governance​
• Architectural assurance​

Support & Optimization

• Remote development (InfuzeTM)
• Managed services (ExtendTM)​
• Staff augmentation (RoT)​

Professional Services

• Implementation services​
• Proprietary accelerators
• Business process consulting
• Training and enablement​
BEST OF BOTH WORLDS

Agile, innovative, tried & tested.

  • 20 years of experience
  • 1+ million consulting hours delivered
  • #1 Customer Satisfaction Award​
  • Accelerated Growth Partner of the Year​
  • 500 ServiceNow Certifications​

Crossfuze Leadership Team.

Our leaders are driven by curiosity, creativity and humility. We collaborate with our diverse teams to build solutions that make work better here, and for every company we work with.
Steve Griffiths
Chief Executive Officer
Nick McGillivray
President & Chief Revenue Officer
Bruce Bishop
Chief Financial Officer
Allison Shirey
SVP, ServiceNow Delivery - North America
Arun Gupta
SVP, ServiceNow Delivery - EMEA
Dan Rosedahl
Senior Vice President and General Manager
THE CROSSFUZE TEAM

Our top-tier talent are some of the world's best ServiceNow experts.

Our delivery teams are led by ServiceNow’s best and brightest, with deep industry, business, and technical expertise.​
  • Awarded 12 Product Line Achievements (Americas & EMEA) from ServiceNow:​

    CSM | ITSM | ITSM PRO |​ ITOM | HAM | SAM |
    Hybrid Project ​
  • 11 Graduates of ServiceNow’s most robust design & strategy programs (CMA & CTA) with only ~250 worldwide.​
  • Crossfuze holds Elite CSAT Rating:​

    CSM (5.0) • ITSM (4.87) • ITSM PRO (5.0)  ITAM (5.0) • ITOM (5.0) •  Hybrid Project (4.5)​
about CROSSFUZE
ABOUT US

Where we are.

We don’t let geography get in the way of providing great service.

With an employee presence across North America, Europe, and Asia Pacific, we ensure we have the best of the best on our team, no matter where they are in the world.

20+

Years of ServiceNow experience

100+

ServiceNow consultants

3,000+

ServiceNow implementations
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CAREERS AT CROSSFUZE

Join our growing team of talented ServiceNow experts.

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Speak to us today.

We are an industry-recognized ServiceNow Elite Partner built to guide you through every stage of your journey with the ServiceNow platform.

Whether you are new to ServiceNow or an existing ServiceNow customer, Crossfuze has you covered.
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Whatever stage of the journey you're at with ServiceNow, Crossfuze has you covered.

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We are an industry-recognized ServiceNow Elite Partner trusted by CIOs and Digital Transformation leaders across the world.

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FEATURED
Crossfuze awarded prestigious 2025 ServiceNow Elite Consulting & Implementation Partner of the Year Award
Why AI needs a control tower – and why ServiceNow is the answer
FREE WORKSHOP: Maximise Your ServiceNow ROI - Practical Strategies for Success
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