The business world is in the middle of a generational change where companies are making a pivotal choice to embrace the age of innovation, or not. As a trusted ServiceNow partner, Crossfuze enables organizations to say yes to change using the full power of the ServiceNow suite.
By being an educator, advisor, and professional services partner, we help organizations fill the gap of expertise and make better decisions.
“Whether it’s ITSM, ITAM, CSM, or PPM, we’ve got you covered.”
Jamey Anderson, Senior VP of Service Delivery
Create a Vision
Great companies craft a vision with short-term performance and strategic investments powering a clear and feasible long-term.
Move with Velocity
Velocity requires both speed and direction, and is essential for any company to flourish in the digital age.
Achieve Victories
When success is non-negotiable, reducing risk is a top priority.
SERVICENOW
ELITE PARTNER
GLOBAL ACCELERATED
GROWTH PARTNER
#1 CSAT AWARD
FASTEST GROWTH
EUROPEAN PARTNER
OUTSTANDING
SERVICENOW PARTNER
As a ServiceNow customer as well as ServiceNow Elite Partner, ServiceNow has become the backbone of our entire business. Since implementing the platform internally, we’ve invested thousands of hours developing best practices, third-party integrations, and analytics capabilities that support the entire spectrum of customer needs. We bring this experience to every deployment, and we understand how best to leverage everything the ServiceNow platform has to offer once live.
Our team of 100+ ServiceNow consultants carry deep expertise across the ServiceNow platform.
“I can confidently engage with customers knowing that we bring true value as expert advisors on their ServiceNow journey.”
“As a Solutions Consultant, I am privileged to speak to our customers at the beginning of their transformation journeys. They have been charged with delivering on big dreams, and we help them use ServiceNow as a tool to facilitate these outcomes.”
“Being dedicated to working with ServiceNow has brought me here, but it’s our amazing, talented, and collaborative team that keeps me going!”
“It’s fulfilling to be able to help companies get the most out of ServiceNow, whether it’s helping them have a greater understanding of ServiceNow or creating solutions to resolve issues. It’s never dull as every client is so different!”
Modernized processes start with your overall company vision, objectives, and the innovative strategies necessary to achieve them. That’s why we put your overall business goals sit at the center of process creation and decision-making.
Weaving an advisory approach into every customer engagement means our customers consistently find success.
With over 2,500 implementations and a consistently top-tier CSAT, you can expect success
Our people are not only certified, they take a genuine interest in your business goals
We take the right steps to reduce risk and ensure that every solution is built around your wants and needs
We leverage enterprise-level tools and guides to ensure every project is completed on time, on budget, and on the mark
Case Studies
Hear from some of our customers as they share their ServiceNow journey.
60 MIN | Here to share his own experience implementing ServiceNow Customer Service Management is Greg Voller, Head of Technology at Elite Group. Join Greg and our own CSM experts for an in-depth discussion covering unified Communications industry trends and success drivers, the role that customer service will play in the industry, proven strategies for implementing ServiceNow CSM in Unified Communications companies.
A long-time Crossfuze customer in the technology manufacturing business was feeling overwhelmed when it approached Crossfuze with an unprecedented challenge: The cornavirus pandemic had created a sudden surge in IT service requests. The company of 4,500 employees was in the process of transitioning everyone to working fully from home – and its IT team desperately needed help making his transition a success.
24 MIN | Earlier this year, we had the pleasure of sitting with Shutterfly’s CIO Michael Robinson and Crossfuze’s CEO Chris Howard for an exclusive interview about ServiceNow Success at Shutterfly.
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