14 MIN | ServiceNow’s new Safe Workplace Apps are designed to help organizations ensure the safety of their employees, both now as we emerge from the current COVID-19 crisis, and in the future. Hear more about what these apps are, and why they might be a vital component of your digital transformation roadmap. Join Karin Glazier and Justin Meadows for this Friday’s Fast Fifteen!
16 MIN | For this week’s Friday Fast Fifteen, Kaitlyn Frank and Joel Gyolai discuss how Asset Management can benefit your organization as our workforces continue to change.
We looked at all of the demands submitted via the Crossfuze ManagedNow portal over the past year to come up with a baker’s dozen list of the most popular demands. This isn’t an exhaustive menu of tasks available to you—remember, any ideas can be submitted through your portal—but rather, this is a starting place meant to serve as inspiration, to share something new you didn’t know was possible before, and to get a glimpse of where other ServiceNow customers are focusing their attention.
17 MIN | Is creating an “effortless” user experience on ServiceNow achievable, or is it just hyperbole? In this week’s Friday Fast 15, hear from Zach Brand, Director of Managed Services delivery at Crossfuze, as he shares how our award-winning Service Desk uses ServiceNow to create an effortless experience for customers and end-users. Join Kaitlyn Frank and Zach Brand for this Friday’s Fast Fifteen!
60 MIN | Here to share his own experience implementing ServiceNow Customer Service Management is Greg Voller, Head of Technology at Elite Group. Join Greg and our own CSM experts for an in-depth discussion covering unified Communications industry trends and success drivers, the role that customer service will play in the industry, proven strategies for implementing ServiceNow CSM in Unified Communications companies.
46 MIN | Join Ash Townsend from Crossfuze and David Silsby from Wrangu for a digital demonstration of Privacy Hub on the ServiceNow platform where you’ll learn how to build automated processes into your ServiceNow platform, manage all incoming “Rights Requests” using the power of NOW flow and automation, enable IT helpdesks to trigger Data Privacy tasks when uncovering a potential data breach, and more!
8 MIN | Join Crossfuze’s Ashley Haglin and Kaitlyn Frank for a quick discussion of Crossfuze ManagedNow, what it is, and why it’s helping customers accelerate their ServiceNow maturity!
Webinar | Practical Use Cases for Applying ServiceNow to Meet Current and Future Challenges Q&A Included
42 MIN | Join Crossfuze’s CMO John Ryan and Mark Brownschidle, VP of Solution Consulting, as they outline the new challenges IT leaders are facing, practical use cases for applying ServiceNow to weather the storm, and strategies for shifting and strengthening internal workflows.
35 MIN | Join Crossfuze’s CMO John Ryan and Mark Brownschidle, VP of Solution Consulting, as they outline the new challenges IT leaders are facing, practical use cases for applying ServiceNow to weather the storm, and strategies for shifting and strengthening internal workflows.
13 MIN | Orlando represents a leap forward in capabilities for ServiceNow CSM customers. Find out how the Orlando release of ServiceNow CSM takes the customer experience to the next level. Join Karin Glazier and Ash Townsend for this Friday’s Fast Fifteen!