5 MIN | Gary Collins shares his experience working with Crossfuze on launching Smart Launch for ServiceNow ITSM in this informative video. Onboarding ServiceNow has never been so easy since Smart Launch for ITSM. With Finastra’s ITSM success, Gary and his team are now working with Crossfuze on the next stage of their ServiceNow roadmap.
4 MIN | WOW, what an amazing ServiceNow success story told by one of WOW! Internet, Cable & Phone’s digital transformation leaders, Eric Riemer. Watch this video to learn how Eric and his team continue to deliver “WOW” moments for end users by leveraging Crossfuze’s ManagedNow ServiceNow Support Services. It’s a story you have to tip a hat to…
5 MIN | Macfarlanes needs to focus on one thing and that is to provide exceptional legal services its clients. That’s top priority each and every day. They couldn’t allow for a technology implementation to derail their focus on providing their clients with prompt service. So, when they needed a new IT Service Management platform they knew they had to go with the best and implement it at lightning speed.
48 MIN | See the ServiceNow Customer Service Management solution in action with this demo provided by ServiceNow. You’ll learn how to create a consumerized Self-Service portal that users will love, how report incidents and follow them to their root cause through the Problem Management application, and how to remedy incidents using the Change Management application.
The 7 Pillars of Organizational Change Management to Achieve ServiceNow Wins is a practical, how-to guidebook for developing and using OCM strategies to achieve lasting digital transformation. Readers will learn how to initiate change, engage optimally with employees, navigate roadblocks to change, and measure the effectiveness of change. At the end of each chapter are key takeaways that can be used as talking points with colleagues to help spark successful ServiceNow OCM across the organization. Enjoy!
60 MIN | Learn how to consumerize the self-service experience for end-users, report incidents and follow them from root cause to remediation with the ServiceNow ITSM solution.
64 MIN | Smart Launch is the easiest, fastest, and most cost-effective way to launch ServiceNow ITSM and CSM. See it in action by scheduling a demo today! Simply email [email protected]. Just think… in as little as 30 days you can begin to deliver meaningful wins that prove the value of ServiceNow, and your ability to lead the charge in sparking transformation within your organization.
2 MIN | Smart Launch is the easiest, fastest, and most cost-effective way to launch ServiceNow ITSM and CSM. See it in action by scheduling a demo today! Simply email [email protected]. Just think… in as little as 30 days you can begin to deliver meaningful wins that prove the value of ServiceNow, and your ability to lead the charge in sparking transformation within your organization.
56 MIN | When Michelle Brockney, Director of Business Operations at Integration Partners, first started out leading her company in a ServiceNow implementation back in 2013, she didn’t know what to expect. Michelle wondered, how will we custom configure the platform to our unique needs? How will I gain the trust and buy-in from leadership? How will I ensure early adoption?
Essential strategies for streamlining business services and driving bottom-line value across your enterprise.
