Integrations Partners Transforms Business Operations Using ServiceNow Case Study - Crossfuze
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Case Study | Integrations Partners Transforms Business Operations Using ServiceNow

Case Study, Article, IT Experiences, Telco & MSPs

When Integration Partners first implemented ServiceNow, the networking technology company took a gamble: The out-of-the-box capabilities of ServiceNow did not match Integration Partners’ long-term vision for what the company wanted ServiceNow to become. Fortunately, Michelle Brockney, the company’s Director of Business Operations who led the ServiceNow charge, recognized that ServiceNow represented a once-in-a-career opportunity to achieve digital transformation across her organization.

Eric Riemer, WOW! Internet, Cable & Phone Case Study - Crossfuze
https://pages.crossfuze.com/testimonial-wow-internet-cable-and-phoneZoomDetails

Testimonial | WOW! Internet, Cable and Phone

Case Study, Video, IT Experiences, Telco & MSPs

4 MIN | WOW, what an amazing ServiceNow success story told by one of WOW! Internet, Cable & Phone’s digital transformation leaders, Eric Riemer. Watch this video to learn how Eric and his team continue to deliver “WOW” moments for end users by leveraging Crossfuze’s ManagedNow ServiceNow Support Services. It’s a story you have to tip a hat to…

How Integration Partners Improved the Customer Experience Using ServiceNow Case Study - Crossfuze
https://pages.crossfuze.com/webinar-servicenow-success-story-featuring-integration-partnersZoomDetails

Webinar | How Integration Partners Improved the Customer Experience Using ServiceNow

Customer Experiences, Webinar, Case Study, Telco & MSPs

56 MIN | When Michelle Brockney, Director of Business Operations at Integration Partners, first started out leading her company in a ServiceNow implementation back in 2013, she didn’t know what to expect. Michelle wondered, how will we custom configure the platform to our unique needs? How will I gain the trust and buy-in from leadership? How will I ensure early adoption?