One of the most powerful features of ITSM Pro is Virtual Agent, an AI-powered chatbot that provides an intuitive support experience for employees and customers, helping to resolve common requests. Let’s dive into four best practices to help your team implement and manage ServiceNow ITSM Pro’s Virtual Agent for long-term, agile success.
How can your organization develop an excellent change management strategy to ensure everything goes to plan as you jump into ServiceNow ITSM Pro? Let’s dive into four essential best practices to help you assure your team has the support needed to tackle valuable transformation.
ServiceNow ITSM Pro offers companies an opportunity to drive greater experiences through Predictive Intelligence, a feature that provides intuitive automation and even more seamless workflows. Let’s explore four specific ways this powerful AI tool empowers your staff with better experiences.
As your organization scales with ITSM, it may be time to look for opportunities to upgrade from the Standard package to Pro.
This ebook offers essential strategies for implementing and using ServiceNow ITSM Pro at its full value, empowering you to handling change and drive even more success at your organization.
This engaging discussion will shed light on the realities of putting ServiceNow to work, from crystalizing a long-term vision to getting the right people and processes in place, and the role that a prescriptive partner like Crossfuze plays in achieving the necessary outcomes on an industry-leading platform like ServiceNow.
Discover how you can start unleashing innovation with ServiceNow ITSM Pro by joining this webinar, where you will learn from IT Service Management and IT Operations Management experts on how to effectively elevate your employee experience by simplifying how work gets done.
The Dublin-based international business group which includes UDG Healthcare cited a lack of enterprise scalability, performance, and usability as its primary reasons for IT platform evolution.
When Integration Partners first implemented ServiceNow, the networking technology company took a gamble: The out-of-the-box capabilities of ServiceNow did not match Integration Partners’ long-term vision for what the company wanted ServiceNow to become. Fortunately, Michelle Brockney, the company’s Director of Business Operations who led the ServiceNow charge, recognized that ServiceNow represented a once-in-a-career opportunity to achieve digital transformation across her organization.
Crossfuze ManagedNow has allowed the firm to make necessary changes and scale as quickly as possible. It has also given them the support they need to drive digital transformation with ServiceNow and provide a seamless experience for their end users.
