Video | Introduction to ServiceNow ITOM Video Series
In this video series, Crossfuze ITOM Practice Director Robert Bryan sheds light on some of the most impactful aspects of ServiceNow ITOM.
Video | ITSM Pro Video Series
Dive into the wealth of knowledge awaiting you in our instructive video series: ServiceNow ITSM Pro in the NOW Platform.
Case Study | TIP Group
TIP Group are a market leader in the transportation and logistics sector. Hear firsthand how TIP Group leveraged the Crossfuze team of experts to help them reach the next level of digital transformation excellence.
Video | ServiceNow Success with Shutterfly
25 MIN | Earlier this year, we had the pleasure of sitting with Shutterfly’s CIO Michael Robinson and Crossfuze’s CEO Chris Howard for an exclusive interview about ServiceNow Success at Shutterfly. Listen in on their 20-minute discussion around Shutterfly’s high-level objectives for ServiceNow, the Organizational Change Management behind an acquisition, how Crossfuze ManagedNow plays a role in the organization today, and what’s next for Shutterfly.
Case Study | Rick Baker and Cary Barbin, Gallaudet University
6 MIN | Gallaudet University is the premier institution of learning, teaching and research for deaf and hard-of-hearing students. They needed to launch ServiceNow during their 8-week summer break – this meant no room for error. Watch Rick Baker and Cary Barbin share how they found success on ServiceNow with Crossfuze.
Testimonial | Carey Deaton, Community Health Choice
6 MIN | Carey Deaton of Community Health Choice shares her inspiring ServiceNow story in this informative video. She talks about her team’s journey from concept to success with implementing IT Service Management (ITSM) using Crossfuze’s Smart Launch for ITSM solution. Within 30 days, Community Health Choice was up and running with ServiceNow ITSM as a result of Smart Launch for ITSM. The business outcomes quickly proved out the value of ServiceNow and paved the way for other areas of the organization to advance their digital transformation efforts.
Testimonial | Nathalie Pougno, Ricoh
6 MIN | Nathalie talks about her ServiceNow ITBM and CSM success working with Crossfuze in this exciting and informative video. Ricoh has delivered win after win using Crossfuze. Today, the sky’s the limit with what Nathalie and her team can achieve with ServiceNow–and Crossfuze at their side.
Testimonial | Gary Collins, Finastra
5 MIN | Gary Collins shares his experience working with Crossfuze on launching Smart Launch for ServiceNow ITSM in this informative video. Onboarding ServiceNow has never been so easy since Smart Launch for ITSM. With Finastra’s ITSM success, Gary and his team are now working with Crossfuze on the next stage of their ServiceNow roadmap.
Testimonial | WOW! Internet, Cable and Phone
4 MIN | WOW, what an amazing ServiceNow success story told by one of WOW! Internet, Cable & Phone’s digital transformation leaders, Eric Riemer. Watch this video to learn how Eric and his team continue to deliver “WOW” moments for end users by leveraging Crossfuze’s ManagedNow ServiceNow Support Services. It’s a story you have to tip a hat to…
Testimonial | Kerry Angel, Macfarlanes
5 MIN | Macfarlanes needs to focus on one thing and that is to provide exceptional legal services its clients. That’s top priority each and every day. They couldn’t allow for a technology implementation to derail their focus on providing their clients with prompt service. So, when they needed a new IT Service Management platform they knew they had to go with the best and implement it at lightning speed.