Case Study | Fifty IT Setups. Three ServiceNow Instances. One Company.
With help from Crossfuze’s team, the client was able to streamline their IT workflows and processes into one national instance of ServiceNow ITSM.
The client, Crossfuze, and ServiceNow staff worked as one team to ensure the vision was achieved.
Case Study | How Crossfuze and ServiceNow Helped a Financial Services Organization Integrate Three Departments After a Merger and Tackle the Future
When three farm credit cooperatives came together in 2017, leaders had to choose one direction for the new financial institution—including one direction for IT.
Case Study | Public Transit Agency Enhances SecOps with Crossfuze Advisory Services
A public transit agency in the northwestern United States faces a high level of scrutiny regarding security.
Case Study | ServiceNow CSM Enhances Banking Associates’ Ability to Deliver Top-Notch Service
A regional bank with a reputation for delivering high-quality, personalized customer service had just merged with another bank—and decided to implement ServiceNow’s customer service management (CSM) platform with Crossfuze as its partner.
Case Study | How a Large Insurance Company Multiplied Their ServiceNow ROI After Partnering with Crossfuze
Throughout these rapid changes—and the plans to continue expanding—the client needed a partner with whom they could establish a value-based, strategic, forward-thinking relationship. It was important, the VP determined, to have a partner who would grow with them, understand their business and industry dynamics, and make recommendations through a vetted and highly collaborative partnership. They found that partnership in Crossfuze.
Case Study | Law Firm Customizes ServiceNow Its Value and Utility
When Akin Gump Strauss Hauer & Feld LLP first connected with Crossfuze, the global law firm based in London already had a very clear vision about how to roll out ServiceNow. However, that vision did not mesh with how ServiceNow is typically implemented.
Case Study | How Crossfuze Helped a Bank Create a Secure and Auditable Workflow Solution in the Cloud
The bank’s fulfillment team needed a way to handle large amounts of sensitive Personally Identifiable Information (PII) daily—and to do so easily and securely. As a bank that does business in several countries on two continents, they face significant scrutiny from a variety of governmental agencies to ensure compliance with regulations such as SOX, ICOFR, GDPR. A secure and reliable “paper trail” was crucial to operations.
Case Study | How a University Leveraged ServiceNow to Go Remote
Download this case study and learn how we helped a University Leverage ServiceNow to go remote.
Video | Friday Fast Fifteen – Using ServiceNow Data to Uncover Opportunities
19 MIN | ServiceNow is not a small investment, and organizations need to get every ounce of return on that investment possible. In this episode, you’ll learn how IT teams are uncovering incremental improvement opportunities hidden in their ServiceNow data that have far-reaching effects. Hear real-world stories and tips from Shawn Willson, who has helped hundreds of customers to maximize their value in the ServiceNow platform.