Video | Friday Fast Fifteen: Psychology and Technology in the Workplace

What do leaders need to cultivate a productive and creative workplace? Ollie Nowak, Crossfuze UK Account Manager and author of the Digital Iceberg Blog, and Kim Funk discuss the role both psychology and technology in an optimized working environment. Ollie’s got some key points to ponder as we head “back to the office” in whatever form that takes.

How to Help Your Service Desk Onboard and Offboard in a Remote Environment

While the influx of remote work came unexpectedly, it looks like it’s here to stay. In 2020, Growmotely surveyed over 500 entrepreneurs and professionals about the future of remote work, and the results reflect a strong desire to continue working from home for at least some of the time. Only 3 percent of those surveyed responded that they want to return to working full-time in the office. Similarly, 61 percent of them said they prefer a fully remote work environment, and even more of them—74 percent—said they expect remote work to become the new normal.

Video | Friday Fast Fifteen: Creating a Vision and Plan for Effective Organizational Change Management

Strike a balance by articulating your vision and backing it with practical processes and steps. In our latest Friday Fast Fifteen, Ollie shares his expertise with Bridgette Jones as they discuss the importance of including a people agenda in your Organizational Change Management plan.

Video | Friday Fast Fifteen: Microsoft Managed 365

With Microsoft 365’s many moving parts, organizations need to know how each piece impacts the rest of the platform. In this Friday Fast Fifteen, Karin Glazier talks to experts Zach Brand and Todd Strand about all things Microsoft 365 – from changes that impact the end-user directly to security enhancements taking place in the background. Learn how the platform works with other technologies in your organization and how a properly supported Microsoft 365 platform can elevate the Service Desk in the eyes of the end-user.