eBook | ServiceNow Onboarding Success

This highly interactive workbook will position you for early and often platform wins. Dive in and start building your ServiceNow foundation for success using the workbook’s advice, tips, and dynamic forms. Capture your goals, strategies, and tactics all in one spot. Collaborate and share with colleagues. Communicate and celebrate your wins throughout the organization. It’s easy with the ServiceNow Onboarding Workbook by Crossfuze.

Case Study | Law Firm Achieves Miraculous Turnaround For Its Underperforming ServiceNow Investment

A top-ranked, New York-based law firm with about 500 attorneys was facing a daunting challenge when it approached Crossfuze: The firm wasn’t seeing the return on its ServiceNow investment they had hoped for. The firm had implemented ServiceNow IT Service Management a few years prior – and the rollout was disappointing.

Case Study | Origami Risk – Integrating Slack with ServiceNow for a Seamless Change Approvals Process

Origami Risk needed to streamline and automate the management of its IT-related services when they company initially implemented ServiceNow in late 2018. But their workforce of about 300 employees worldwide were already using Slack to track and manage work of all kinds. Read about Crossfuze’s solution to develop the Slack Approvals Integration for ServiceNow.

eBook | 7 Pillars of Organizational Change Management to Achieve ServiceNow Wins

The 7 Pillars of Organizational Change Management to Achieve ServiceNow Wins is a practical, how-to guidebook for developing and using OCM strategies to achieve lasting digital transformation. Readers will learn how to initiate change, engage optimally with employees, navigate roadblocks to change, and measure the effectiveness of change. At the end of each chapter are key takeaways that can be used as talking points with colleagues to help spark successful ServiceNow OCM across the organization. Enjoy!