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Crossfuze

A ServiceNow Elite Partner

Advisory
- - Consulting & Advisory
    - Consulting & Advisory
      
      With Crossfuze, you get more than a consultant. You get true partners: advocates and educators to help you build and grow a technology-enabled organization.
      
      Our consulting and advisory team doesn’t shy away from difficult conversations. They will identify the core purpose of your business and keep that purpose at the center of decision-making throughout the engagement.
  - Workflow Solutions
    - Workflow Solutions
      
      A workflow comprises the interdependent tasks and processes required to achieve a result that no single person can achieve alone.
      
      Manual workflows become digital workflows when companies use software, automation tools, and other technologies to automate manual tasks and processes. By digitizing workflows, companies can cut costs, make disruptive improvements in core business processes, eliminate busywork for employees, and—perhaps most importantly—improve the overall quality of work life for people.
      
      At Crossfuze, we help you connect your company’s prioritized goals with digital workflows using powerful and unified platforms across four main areas.
  - Remote Workforce
    - Remote Workforce
      
      Some companies have been enabling a remote workforce for years, while others have only been dipping their toes in the water. Most are somewhere in between. But this spring, the COVID-19 Coronavirus pandemic has brought remote workforce challenges. You can respond with short-term solutions and a long-term strategy.
  - Creator Workflows
    - App Engine
      
      Increase employee productivity, accelerate digital transformation and improve ROI by letting everyone into the sandbox.
      
      The digital transformation long game is a team effort. Companies achieving the most success invite everyone to be the change. And by inviting everyone into the sandbox, they’re coming up with innovative solutions that drive business results.
ServiceNow
- - ServiceNow Workflows
    - - IT Service Management
        ServiceNow ITSM
        
        ServiceNow ITSM
        
        Our ServiceNow ITSM (IT service management) solutions will help you accelerate your digital transformation by enabling services for your end-users wherever they are, whenever they need it, and from any device they have. And with Crossfuze at your side, you can rest assured you’ll get the most out of your ServiceNow investment.
        
        What is ServiceNow ITSM?
        
        What is ServiceNow ITSM?
        
        Information Technology Service Management (ITSM) is a set of workflows and tools for optimally developing, delivering, and managing IT services. ITSM is used to handle incidents, service requests, problems, and changes—all of which are typically linked through an ITSM platform such as ServiceNow.
        
        ITSM Implementation
        
        Smart Launch™ for ITSM
        
        Crossfuze’s Smart Launch for ITSM is a risk-free path to ServiceNow ITSM implementation. This battle-tested implementation solution empowers organizations to take control and leap ahead to go-live on an accelerated timeline at a fixed price.
      - IT Operations Management
        ServiceNow ITOM
        
        ServiceNow ITOM
        
        Eliminate service outages with ServiceNow IT Operations Management. Your computing, networking, and application interfaces and databases are handling more demands at a faster pace than ever before. As companies rely on these systems more, the risks and costs associated with service outages are greater. That’s where ServiceNow IT operations management comes in.
        
        What is ServiceNow ITOM?
        
        What is ServiceNow ITOM?
        
        IT Operations Management (ITOM) is a set of services, processes, and best practices for optimizing the availability, efficiency, and performance of an organization’s IT operations. Through IT Operations Management, the organization reduces infrastructure spending, improves utilization of existing resources, and reduces risks due to human error.
      - IT Asset Management
        ServiceNow ITAM
        
        ServiceNow ITAM
        
        Reimagine your ServiceNow IT Asset Management Capabilities. No matter how many spreadsheets and databases you create, legacy processes for managing your IT assets are never going to provide the real-time visibility and high-level insights you need. ServiceNow ITAM (IT Asset Management) enables organizations to ditch outdated, manual asset tracking solutions and unify under a single, comprehensive IT Asset Management solution.
        
        What is ServiceNow ITAM?
        
        What is ServiceNow ITAM?
        
        Information Technology Asset Management (ITAM) is a set of business practices and tools for optimally supporting lifecycle management of IT assets and strategic planning for the IT environment. The goal of ITAM is to help organizations manage their hardware and software inventory more effectively and avoid unnecessary asset purchases.
        
        What is ServiceNow SAM?
        
        What is ServiceNow SAM?
        
        Software Asset Management (SAM) is a set of business practices and strategies for optimally managing acquisition, usage, and lifecycle maintenance of software across an organization. SAM enables organizations to create an accurate system of record for all software assets that can be maintained in real time.
      - IT Business Management
        ServiceNow PPM
        
        ServiceNow PPM
        
        Elevate and accelerate your project portfolio management. From ServiceNow PPM process consulting and implementation support to our flexible Crossfuze ManagedNow support, our specialists are focused on transforming how organizations use Portfolio Project Management to drive productivity and profits.
        
        What is ServiceNow ITBM?
        
        What is ServiceNow ITBM?
        
        Information Technology Business Management (ITBM) is a set of workflows and tools for optimally developing, delivering, and managing business services through an IT-focused lens. The goal of ITBM is to help organizations more comprehensively understand how their technology environment relates to their business goals, strategies, and needs.
      - Customer Service Management
        ServiceNow CSM
        
        ServiceNow CSM
        
        ServiceNow Customer Service Management creates strategic interconnectivity and dynamic engagement with customers, workflows, and processes. And with expert implementation assistance from Crossfuze, your customer service teams will be able to visualize these relationships in real time.
        
        What is ServiceNow CSM?
        
        What is ServiceNow CSM?
        
        Customer Service Management (CSM) is a set of workflows and tools for optimally overseeing and tracking all interactions with a business’s customers. The goal of CSM is to comprehensively manage the customer experience (CX), regardless of the engagement channel or type of interaction/transaction. CSM also is known as Customer Experience Management (abbreviated CEM or CXM).
      - GRC
        Governance, Risk and Compliance
        
        A successful governance, risk and compliance initiative requires the right people doing the right things on the right team at the right time.
        
        Crossfuze helps your people take GRC from paper to practice by listening to your needs, and helping you create workflows designed with your employees in mind. Together, we’ll deliver an executable GRC plan that aligns with your business strategy.
      - SecOps
        SecOps
        
        The right security operations team is a key ingredient for any successful organization. Crossfuze helps enterprises build people-first security operations solutions that keep your team and your customers top-of-mind.
        
        Our ServiceNow Security Operations experts work with your team to learn your challenges and help clarify your needs to create a long-term plan. We help you deliver people and customer centered SecOps technologies and strategies that aligns with your business strategy.
      - Creator Workflows
        App Engine
        
        Increase employee productivity, accelerate digital transformation and improve ROI by letting everyone into the sandbox.
      - Employee Workflows
        What is ServiceNow HR?
        
        HR Service Delivery (HRSD), is a best-practices approach for automating and standardizing HR processes within your organization. Through HR Service Delivery, organizations are able to provide engaging, holistic HR services to employees. In particular, HR Service Delivery eliminates many of the repetitive, manual tasks performed by HR teams, helping HR teams to focus on higher-value tasks that meaningfully drive self-service improvements to the user experience.
  - ServiceNow Solutions
    - - Implementations
        Smart Launch™ for ITSM
        
        Crossfuze’s Smart Launch for ITSM is a risk-free path to ServiceNow ITSM implementation. This battle-tested implementation solution empowers organizations to take control and leap ahead to go-live on an accelerated timeline at a fixed price.
      - Integrations
        ServiceNow Integrations
        
        Any time you can find a way to integrate two systems without using middleware, it’s a solid business decision. Workflows simplify, ongoing system maintenance costs go down, and visibility and reporting capabilities dramatically improve. Crossfuze offers ServiceNow integrations for the most in-demand applications on the market.
      - Development & Support
        Crossfuze ManagedNow
        
        Easily request ServiceNow development and support services through Crossfuze ManagedNow! Get the benefit of a wide range of skillsets operating under a proven Ops-as-a-Service delivery model.
  - Industry Solutions
    - - Commercial Banking
        Commercial Banking
        
        Disrupted by the digital economy, today’s banks are completely retooling the way they do business. Mobile banking, data security and compliance and the drive to keep costs down in an increasingly competitive market are pushing legacy banks to keep up with new players who are changing the industry – or risk being left out of the race entirely.
      - Higher Education
        Higher Education
        
        With thousands of successful implementations, Crossfuze’s deep understanding of higher education and technology delivers the tools that pull you out of the dark ages and put you exactly where you need to be – equipping tomorrow’s leaders with the knowledge to change the world.
      - Healthcare & Life Sciences
        Healthcare & Life Sciences
        
        At hospitals and clinics worldwide, doctors and nurses work around the clock to deliver the best care possible. The COVID-19 pandemic highlighted the urgency with which hospitals must work to transform healthcare workflows. IT departments find solutions so scientists and lab technicians can conduct the vital research needed to create life-changing pharmaceutical and medical device innovations. And medical staff can focus on what they do best. Caring for patients.
      - Legal
        Legal
        
        Law is a business of precision, deadlines and details. Firms can’t afford an IT disruption. But modern firms, with reduced administrative issues and increased billable hours offer associates better work-life balance and will, ultimately, retain the best talent – and change the industry. To stay in the race, firms must find solutions that checks all the boxes and keep extremely confidential information safe and secure. Crossfuze’s extensive experience helping IT departments identify technology workflows and industry knowledge allows attorneys to focus on what they do best – negotiation, mediation and litigation.
      - Telco
        Telco
        
        Create an Infrastructure That Grows as Rapidly as Tech Grows. Crossfuze’s extensive experience helping IT departments identify technology workflows and industry knowledge allows attorneys to focus on what they do best – negotiation, mediation and litigation.
      - Transportation & Logistics
        Transportation & Logistics
        
        The digital transformation long game is a team effort. Companies achieving the most success invite everyone to be the change. And by inviting everyone into the sandbox, they’re coming up with innovative solutions that drive business results.
        
        Gain a holistic view of your business to get ahead of issues and make real-time adjustments to meet evolving demands and customer expectations.
  - ServiceNow Release
    - - ServiceNow San Diego
        ServiceNow San Diego
        
        A burst of sunshine, the San Diego release is packed with workflow enhancements to continue to improve the customer experience with new capabilities in Customer Service Management and Field Service Management.
      - ServiceNow Rome
        ServiceNow Rome
        
        Rome wasn’t built in a day – and neither was ServiceNow. With the Rome release, ServiceNow demonstrates its commitment to both the customer and employee experience to make the world of work, work for everyone.
      - ServiceNow Quebec
        ServiceNow Quebec
        
        All workflows lead to Quebec. The latest ServiceNow Platform release is packed with the features you need – whether you’re continuing to power your remote workforce, reconfiguring your office to support a hybrid model, or transitioning your teams entirely back to the office.
      - ServiceNow Paris
        ServiceNow Paris
        
        The Paris release includes enhancements to some of ServiceNow’s most impactful workflows to make them even better. Crossfuze can help you pinpoint the features you’ll benefit from the most.
Connected Solutions
- - Microsoft Cloud Partner
    - - Microsoft Cloud Expertise
        Microsoft Cloud Partner
        
        Increase security, productivity, and collaboration with Microsoft Cloud Solutions by Crossfuze.
      - Integration with ServiceNow
        Integration with ServiceNow
        
        When each is implemented with the other in mind, customers find greater success in both platforms.
      - Microsoft 365
        Microsoft 365
        
        Office 365 Migrations and Support from a Trusted Microsoft Office 365 Partner.
      - Microsoft Security Operations
        Microsoft Security Operations
        
        We’ll help you determine which features will suit your needs, how to properly configure them, and make sure everything will fit your business. Take advantage of Crossfuze’s expertise, so you can make sure this technology is employed in the best way to protect your data while enabling smooth end-user workflow.
      - Azure Solutions
        Microsoft Azure Solutions
        
        Revolutionize your organization and IT capability with the power of Microsoft Azure – one of the most powerful cloud-based computing solutions in the world.
      - Microsoft Crash Course
        Microsoft Crash Course
        
        Take a high-level, strategic look at the uses and functionalities of the tools within your Microsoft 365 environment.
  - IT Managed Services
    - - IT Managed Services Partner
        IT Managed Services
        
        Leverage our investment in people, processes, and technology to reduce incident volume over time and enhance your users experience.
      - 24×7 Service Desk
        24x7 Service Desk
        
        Drive continuous improvement, control costs, make a tangible business impact, and provide value to end-users 24/7, 365 days of the year.
      - Business Process Outsourcing
        Business Process Outsourcing
        
        Through our consulting and advisory services, we work with you to identify ways to optimize your ServiceNow instance. And through our top-tier partnerships with key industry leaders like ServiceNow and Microsoft, we provide ongoing analysis, recommendations, and even development services on those platforms to ensure our customers have the latest technology advancements working for them.
      - End-User Computing
        End-User Computing
        
        Leverage core ITIL disciplines, tools, and governance to maximize end-user satisfaction and productivity.
      - IT Operations
        Crossfuze ManagedNow
        
        A comprehensive and flexible support and enhancement service for ServiceNow and Microsoft Cloud.
      - Monitoring and Security
        Monitoring and Security
        
        Specializing in vulnerability imports, business rules, incident review, and escalation.
      - Cloud Management Services
        Cloud Management Services
        
        Management and optimization of cloud infrastructure, applications, and services.
  - Connected Solutions Resources
    - VIDEO
      
      Friday Fast Fifteen: Microsoft Managed 365
      
      With Microsoft 365’s many moving parts, organizations need to know how each piece impacts the rest of the platform. In this Friday Fast Fifteen, Karin Glazier talks to experts Zach Brand and Todd Strand about all things Microsoft 365 – from changes that impact the end-user directly to security enhancements taking place in the background.
      
      Watch Video
    - CASE STUDY
      
      Overnight Service Desk Success
      
      A long-time Crossfuze customer in the technology manufacturing business was feeling overwhelmed when it approached Crossfuze with an unprecedented challenge: The cornavirus pandemic had created a sudden surge in IT service requests.
      
      Read Case Study
    - BLOG
      
      How to Help Your Service Desk Onboard and Offboard in a Remote Environment
      
      While the influx of remote work came unexpectedly, it looks like it’s here to stay. In 2020, Growmotely surveyed over 500 entrepreneurs and professionals about the future of remote work, and the results reflect a strong desire to continue working from home for at least some of the time.
      
      Read Blog
Insights
- - Topics
    - - Getting Started
        
        Mid-sized Law Firm Uses Rapid ServiceNow Rollout to Catch Up to Its Competition
        
        When a mid-sized law firm approached Crossfuze about implementing ServiceNow, the question was not if, but when and how fast. This firm of about 1,000 employees desperately needed to replace its aging, woefully outdated set of on-premise IT solutions.
        
        Read Case Study
        
        UDG Healthcare on ServiceNow Partner Selection
        
        UDG Healthcare's Jeremy Heaven shares his insights on their process with choosing a ServiceNow Partner.
        
        Watch Webinar
        
        Getting Started with ServiceNow
        
        As the race to digital transformation speeds up, organizations feel the pressure to keep up with or even lead the pack. Companies embracing technology are disrupting their industries – leaving legacy companies and their workflows in the dust. We’ve seen it in transportation, entertainment, and hospitality with brands like Uber, Netflix, and Airbnb.
        
        Read Blog
      - Managing Organizational Change
        
        How Crossfuze and ServiceNow Helped a Financial Services Organization Integrate Three Departments After a Merger and Tackle the Future
        
        When three farm credit cooperatives came together in 2017, leaders had to choose one direction for the new financial institution—including one direction for IT.
        
        Read Case Study
        
        One Savings Bank & ServiceNow ITOM: Modernizing operations and making faster, smarter decisions
        
        With little room for unnecessary noise and disconnected systems that impair business decision-making, companies must be ready to quickly and intelligently respond to service disruptions that could negatively impact the health of the business or the customer experience.
        
        Watch Webinar
        
        Creating a Buzz: Organizational Change Management Communication Strategies for IT Leaders
        
        The COVID-19 pandemic of 2020 forced every industry to rethink their relationship with technology. IT moved from a supporting role into the spotlight. And as employees and leaders alike saw what technology and IT could do, their view of these tools changed.
        
        Read Blog
      - Growing on the Platform
        
        Fifty IT Setups. Three ServiceNow Instances. One Company.
        
        With help from Crossfuze’s team, the client was able to streamline their IT workflows and processes into one national instance of ServiceNow ITSM. The client, Crossfuze, and ServiceNow staff worked as one team to ensure the vision was achieved.
        
        Read Case Study
        
        Practical Use Cases for Applying ServiceNow to Meet Current and Future Challenges
        
        Dive into the new challenges IT leaders are facing in 2020 and beyond, and how they can prepare to weather the storm with ServiceNow.
        
        Watch Webinar
        
        ServiceNow Growing Pains: Two Ways to Scale
        
        Perhaps the following scenario sounds familiar to you: Your business has started using ServiceNow, which has been successfully implemented in a few processes in your firm. Now your senior leadership has truly bought in across the company, and there is demand to implement ServiceNow in every area of your business.
        
        Read Blog
      - Improving Value
        
        Medical Equipment Company Accelerates Digital Transformation with Crossfuze ManagedNow
        
        Crossfuze worked hard to prove to this company that it could be much more than just another one-note vendor. Indeed, Crossfuze helped the company to think bigger and bolder about what ServiceNow could become—in the process, cementing Crossfuze’s place as a strategic partner to this company.
        
        Read Case Study
        
        How to Increase Law Firm Efficiency with a Mature IT Department
        
        Join special guest, Kerry Angel, Service Delivery Manager at Macfarlanes law firm to learn how she led the transformation of their IT Service Management.
        
        Watch Webinar
        
        Agile Management vs. Strategic Planning - The Great Balancing Act
        
        Organizations often struggle with balancing quickly responding to changing business requirements and available technologies and ensuring consistent and reliable service delivery that aligns with and supports their overall business strategy.
        
        Read Blog
      - Serving Employees
        
        How a University Leveraged ServiceNow to Go Remote
        
        Through a survey, the team learned that around 600 students needed devices. ServiceNow provided a way for students and faculty to submit loaner request forms. And with the workflows ServiceNow provided, the team was able to deploy devices to students and faculty who needed them quickly and efficiently.
        
        Read Case Study
        
        Modernizing IT to Improve Employee Engagement & Experiences
        
        This webinar discusses current IT issues of today and how a modernized ITSM solution provides a path to meaningful operational impact.
        
        Watch Webinar
        
        3 Reasons Why Modernizing IT Service Management Will Improve Employee Engagement and Experiences
        
        Operational efficiency impacts the bottom line of every organization. When employees are faced with IT issues, the most common way to a resolution is to march into the IT office and find help.
        
        Read Blog
      - Serving Customers
        
        ServiceNow CSM Success - Focus Brands
        
        Focus Brands found a solution in ServiceNow CSM. Read this success story to learn how Focus Brands partnered with Crossfuze to further the digital transformation of their customer service model.
        
        Case Study
        
        Elite Group: A ServiceNow CSM Success Story
        
        With rapidly changing trends in the industry, such as the expansion of 5G and a growing reliance on remote working environments, Unified Communications companies are being asked to handle more customer inquiries, questions, and requests than ever before.
        
        Watch Webinar
        
        Serving customers in the era of remote work
        
        Stay at home orders have helped to accelerate digital transformation projects within the finance sector – but they have also radically changed the way we physically work. For automated, back office operations this isn’t a problem.
        
        Read Blog
      - Managing Risk & Security
        
        How Crossfuze Helped a Bank Create a Secure and Auditable Workflow Solution in the Cloud
        
        The bank’s fulfillment team needed a way to handle large amounts of sensitive Personally Identifiable Information (PII) daily—and to do so easily and securely. As a bank that does business in several countries on two continents, they face significant scrutiny from a variety of governmental agencies to ensure compliance with regulations such as SOX, ICOFR, GDPR. A secure and reliable “paper trail” was crucial to operations.
        
        Read Case Study
        
        Security & Risk: How to Manage Through Crisis and Build Resilience
        
        Watch this fireside chat to learn how your Security department can leverage Crossfuze’s ServiceNow security offerings to overcome business challenges.
        
        Watch Webinar
        
        Cyber Security, Meet Cyber Resilience
        
        2020’s abrupt shift to remote work may have slowed the spread of COVID-19, but it opened doors for a deluge of cyberattacks - bringing cybersecurity to the top of mind for organizational leadership and into the spotlight throughout the world.
        
        Read Blog
  - Resources
    - - Blog
        
        BLOG
        
        Want to Deliver a Better CX? Bypass Your Agents' Brains
        
        No matter how good your service agents are, customers will always demand more. At the top of their wish list – personalised service and faster issue resolution.
        
        Read Blog
        
        BLOG
        
        ServiceNow Success Snapshots
        
        In the race to digital transformation, IT leaders need solutions that deliver results almost immediately – with minimal disruption to operations. Meanwhile, the C-suite wants to see ROI.
        
        Read Blog
        
        BLOG
        
        We Need to Stop Talking About CRM
        
        For nearly twenty years businesses have been talking about CRM – Customer Relationship Management. Once viewed as the pinnacle of sales and marketing operations, CRM tools and methodologies promised to help us sell more by collecting and analysing every interaction with our clients.
        
        Read Blog
      - Webinars
        
        WEBINAR
        
        UDG Healthcare on ServiceNow Partner Selection
        
        UDG Healthcare's Jeremy Heaven shares his insights on their process with choosing a ServiceNow Partner.
        
        Watch Webinar
        
        WEBINAR
        
        One Savings Bank & ServiceNow ITOM: Modernizing operations and making faster, smarter decisions
        
        With little room for unnecessary noise and disconnected systems that impair business decision-making, companies must be ready to quickly and intelligently respond to service disruptions that could negatively impact the health of the business or the customer experience.
        
        Watch Webinar
        
        WEBINAR
        
        How to Increase Law Firm Efficiency with a Mature IT Department
        
        Join special guest, Kerry Angel, Service Delivery Manager at Macfarlanes law firm to learn how she led the transformation of their IT Service Management.
        
        Watch Webinar
      - eBooks
        
        10 Pillars of Customer Service Management Success
        
        Essential strategies for modernizing Customer Service and Accelerating Bottom-Line Profitability.
        
        Download eBook
        
        10 Pillars of ServiceNow Digital Transformation for the Non-IT Leader
        
        Essential strategies for streamlining business services and driving bottom-line value across your enterprise.
        
        Download eBook
        
        The David and Lucile Packard Foundation: The Connected Anywhere Operation Journey
        
        Is Digital Transformation possible for Non-Profits, NGOs or Government Organizations? Yes! Learn how, from the proven success at the David and Lucile Packard Foundation.
        
        Download White Paper
      - Case Study
        
        CASE STUDY
        
        Mid-sized Law Firm Uses Rapid ServiceNow Rollout to Catch Up to Its Competition
        
        When a mid-sized law firm approached Crossfuze about implementing ServiceNow, the question was not if, but when and how fast. This firm of about 1,000 employees desperately needed to replace its aging, woefully outdated set of on-premise IT solutions.
        
        Read Case Study
        
        CASE STUDY
        
        How Crossfuze and ServiceNow Helped a Financial Services Organization Integrate Three Departments After a Merger and Tackle the Future
        
        When three farm credit cooperatives came together in 2017, leaders had to choose one direction for the new financial institution—including one direction for IT.
        
        Read Case Study
        
        CASE STUDY
        
        Fifty IT Setups. Three ServiceNow Instances. One Company.
        
        With help from Crossfuze’s team, the client was able to streamline their IT workflows and processes into one national instance of ServiceNow ITSM. The client, Crossfuze, and ServiceNow staff worked as one team to ensure the vision was achieved.
        
        Read Case Study
      - Digital Shorts
        
        VIDEO
        
        Friday Fast Fifteen: Organizational Change Management
        
        In this episode Host Kim Funk sits down with Crossfuze Advisory Consultant, Noel Radley to talk about Organizational Change Management.
        
        Watch Video
        
        VIDEO
        
        Friday Fast Fifteen: What's New in Rome
        
        In this snack-sized conversation, Robert Bryan shares what he’s most excited to see in the ServiceNow Rome release.
        
        Watch Video
        
        VIDEO
        
        Friday Fast Fifteen: Crossfuze People and Culture
        
        On this episode Samuel Hoganson, Director of Human Resources talks Crossfuze people and culture with host Kim Funk.
        
        Watch Video
About Us
- - Our Company
    - Our Company
      
      Regardless of the size of your business or the industry you are in, workflows matter. Because Crossfuze focuses on superior workflow design and the use of innovative technology, we accelerate our customers’ ability to improve and adapt continuously.
      
      That’s why Crossfuze is The Workflow Company. But operational improvement isn’t the only goal. The best companies improve both the employee and the customer experiences. Thankfully, experiences can be dramatically improved in less time than imagined through workflow improvements and innovative technology.
  - Our Leadership
    - Our Leadership
      
      Regardless of the size of your business or the industry you are in, workflows matter. Because Crossfuze focuses on superior workflow design and the use of innovative technology, we accelerate our customers’ ability to improve and adapt continuously.
      
      That’s why Crossfuze is The Workflow Company. But operational improvement isn’t the only goal. The best companies improve both the employee and the customer experiences. Thankfully, experiences can be dramatically improved in less time than imagined through workflow improvements and innovative technology.
    - BLOG
      
      How Crossfuze Thinks Big.
      
      Digital transformation has been part of the business landscape for the past two decades. At first, software developers and technology companies created new and improved solutions for better efficiency, IT teams researched new technology findings and CIOs presented to the C-suite in hopes that the business would adopt them.
      
      Read Blog
  - ServiceNow Partner
    - ServiceNow Elite Partner
      
      As a ServiceNow customer as well as ServiceNow Elite Partner, ServiceNow has become the backbone of our entire business. Since implementing the platform internally, we’ve invested thousands of hours developing best practices, third-party integrations, and analytics capabilities that support the entire spectrum of customer needs. We bring this experience to every deployment, and we understand how best to leverage everything the ServiceNow platform has to offer once live.
  - Newsroom
    - PRESS RELEASE
      
      Crossfuze to Host UK Event that Inspires Young Women to Pursue Careers in Technology
      
      Crossfuze, a ServiceNow Elite partner, will host a virtual event aimed at university graduates who are interested in a career in the information technology field. Women Fuzed in Tech will take place on 6th July 2021 from 9 a.m. to 5 p.m. Interested attendees who match our values will be invited to explore the opportunity of enrolling into our 3 Months to NOW Program — our (paid) fast-track to consulting program.
  - Contact Us
    - Let's Talk Today!
      
      LetsTalk@crossfuze.com
      
      888-829-5511
Careers
- - Careers
    - Career Opportunities
      
      At Crossfuze we understand the importance of flexibility, innovation, and a future-driven mindset. You’ll be working alongside industry leaders and visionaries who will stretch your wings and help you realize your full potential. Among our ranks are four ServiceNow Certified Master Architects, a certification so rare and difficult to earn that it’s been bestowed on only about 50 individuals worldwide.
  - Crossfuze Academy
    - Crossfuze Academy
      
      Crossfuze Academy is our employee training and education program. Participants choose from purpose-built training tracks with curated coursework on the most in-demand technology disciplines. Each track includes beginner, intermediate, and advanced level coursework.

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Video | Friday Fast Fifteen – What to Know About ServiceNow’s Safe Workplace Apps

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