Business leaders share common goals. To grow, to adapt, and to continually improve. It’s a similar experience when embarking on a digital transformation journey. Shifting your thinking to the long term can put you in the driver’s seat for long-term success on the Now Platform.
If you’re curious about how digital transformation for the public sector affects everyone – from everyday citizens to government personnel, you’re in the right place. Let’s explore together the game-changing shift happening due to digitization in government services.
We are thrilled about all the new Customer Service Management (CSM) features in ServiceNow Vancouver. ServiceNow included new updates in this release to optimize both the agent and the customer experience.
When it comes to public sector applications, few platforms possess the transformative power of ServiceNow. Renowned for streamlining workflow processes and boosting operational efficiencies, ServiceNow is the cornerstone of effective digital strategy.
Your journey partner, Crossfuze, has been hard at work exploring the ins and outs of the Vancouver release and we’re ready to guide you through the weeds and right into the good stuff. Let’s jump into the exciting features and improvements this update offers.
The world’s changing pretty fast. As a government agency IT leader, you likely juggle the responsibility of ensuring your department is current, efficient, and user-friendly for the people you serve. Let’s think about why you might want to consider ServiceNow as the real game-changer in your pursuit of providing better service experiences.
In an era where leading law firms are rapidly distinguishing themselves with innovative operational strategies, mastering automation is vital to gaining a significant competitive edge. In essence, we’ve reached the age of extensive automation where prestigious law firms don’t merely outsource—they out-automate.
Hey! Generative AI is big right now. So, just for fun, the team wanted to see what the bots had to say about digital transformation in the law firm. Turns out they have a pretty good sense of humor. So, pull up your wingback chair, light your fireplace and enjoy this all-too-relatable tale.
Digital transformation is hard. So, how do you make it a success? It’s a question asked by countless organisations today, which is why we’re going to address the topic over the next few weeks as part of an insightful five-part blog series.
In an era where leading law firms are rapidly distinguishing themselves with innovative operational strategies, mastering automation is vital to gaining a significant competitive edge. In essence, we’ve reached the age of extensive automation where prestigious law firms don’t merely outsource—they out-automate.
