IT Business Management (ITBM) workflows optimize the development, delivery and management of business services and align them with technology.
ITBM helps you and your organization understand how the technology environment relates to your business goals, strategies and needs. ServiceNow ITBM featured capabilities include:
ServiceNow ITBM focuses on improving the alignment of business services and accelerating business delivery – giving you greater value from your initiatives. Featured capabilities include:
23% CAGR
project delivery
12.6%
in resource utilization
Average savings of 16.6 hours of work per project
Reduction of up to 80 hours per project spent on administrative activities
Ability for workers to track time across multiple projects
Gartner named ServiceNow ITBM to its 2021 Magic Quadrant citing these features
Integration of operations and development with a single backlog
Idea management, roadmapping, project and program portfolio management and visibility functionalities
Extensive ServiceNow geographical presence
Meanwhile, businesses continue to learn how to achieve maximum effectiveness with ITBM tools for maximum effectiveness.
ITBM provides IT and the C-suite with a single-pane-of-glass visibility into the business so leaders can continually align strategic IT initiatives with business priorities.
ServiceNow Basics – Everything You Ever Wanted to Know
Need a quick introduction to ServiceNow? From IT Workflows to Creator Workflows and everything in between, we workflowed this introduction into simple-to-understand terms – to make workflowing your world easier than ever.
How to Build a Mature PMO That Fires on All Cylinders
Paving a smooth road to PMO maturity means having a clear vision and unwavering commitment to stay the course. This eBook helps you pave a smooth road to PMO maturity.
Preparing for a Platform Expansion
The right partner can make all the difference anytime you have a big project. Dive into this blog to learn what to look for so you can ask the right questions and plan your strategy before you begin your search.