CROSSFUZE MANAGEDNOW

Requesting, managing, and monitoring incidents and demands has never been easier. Add new requests from the Service Catalog to your shopping cart and view your list of open and in-progress incidents and demands at a glance. Easily categorize, prioritize, and approve requests and stay on top of progress with real-time tracking and reporting. All work completed with ManagedNow funds are quoted in both hours and dollars to help you track your projects and better outline how a demand will impact your balance and contract burn.

Turn your pre-allocated funds into ManagedNow fuel. Spend your fuel as you go, only consume what you need at your own pace, and add additional fuel as you need it. We’ll continue to fulfill requests, big and small, until you run out of fuel.

Stay in control of your ManagedNow account. Administrator access allows you to easily add and remove users, and assign the appropriate access levels for incidents, demands, and approvals. Plus, the self-service options for the Service Catalog and password reset make it simple to administer your account, your way.

View and purchase any services Crossfuze provides through the Crossfuze ManagedNow portal. The shopping cart functionality allows you to add and remove items from the Service Catalog, assign services to a cost center for internal reporting, and provide special instructions to Crossfuze. Don’t see what you’re looking for in the Service Catalog? Submit your request through the Crossfuze ManagedNow form and your account manager will reach out for more details.

The reports dashboard provides insight into your open and pending demands, remaining Crossfuze ManagedNow fuel, and contract burn. Use the search feature to scan the entire Crossfuze ManagedNow site for anything else you may need including knowledge base articles, your incidents and demands, and even upcoming Crossfuze events.