Video | Friday Fast Fifteen: Gratitude
Join host Kim Funk and Crossfuze Managing Consultant, Allison Walker as they reflect on what they’re grateful for this year.
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Video | Friday Fast Fifteen: DevOps in ServiceNow Rome
In this latest Friday Fast Fifteen, Justin Meadows talks with Kim Funk about what makes DevOps in ITSM Pro such…
Video | Friday Fast Fifteen: ServiceNow CSM in Higher Education
In this Friday Fast Fifteen, Kim Funk and Thomas Hunt talk about how educational organizations are leveraging the ServiceNow platform…
Video | Friday Fast Fifteen: What’s with All the Acronyms?
In this Friday Fast Fifteen, David Stevenson breaks down and defines some of these emerging acronyms. Grab a snack, and…
Video | Friday Fast Fifteen: Geeking Out About the Data
In this Friday Fast Fifteen episode, Zach Brand and Kim Funk discuss how important it is to ask the right…
Video | Friday Fast Fifteen: Diversity, Inclusion, and Belonging
Join host Kim Funk and Diversity, Inclusion and Belonging Task Force member, Telly Cadet, as he shares his vision and…
Video | Friday Fast Fifteen: Organizational Change Management
In this episode of the Friday Fast Fifteen, Host Kim Funk sits down with Crossfuze Advisory Consultant, Noel Radley to…
Video | Friday Fast Fifteen: What’s New in Rome
In this snack-sized conversation, Robert Bryan shares what he’s most excited to see in the ServiceNow Rome release.
Video | Friday Fast Fifteen: Crossfuze People and Culture
On this episode of the Friday Fast Fifteen, Samuel Hoganson, Director of Human Resources talks Crossfuze people and culture with…
Video | Friday Fast Fifteen: The Rise of ESM
In this Friday Fast Fifteen, host Kim Funk and David Stevenson, Practice Director, ITx here at Crossfuze talk about the…
Video | Friday Fast Fifteen: Psychology and Technology in the Workplace
What do leaders need to cultivate a productive and creative workplace? Ollie Nowak, Crossfuze UK Account Manager and author of…
Video | Friday Fast Fifteen: Conversations in Security Operations
Crossfuze’s Managing Director of Marketing and host Kim Funk talk security operations from a business leader’s perspective in this Friday…
Video | Friday Fast Fifteen: Knowledge 21 Recap
Join Kim Funk, Matt Duntsch, and Jeslyn Carlson for their highlights of ServiceNow’s online conference, Knowledge 21!
Video | Friday Fast Fifteen: ServiceNow CSM in Higher Education
Join Kim Funk and Thomas Hunt for a discussion on how ServiceNow Customer Service Management has transformed the higher education…
Video | Friday Fast Fifteen: Creating a Vision and Plan for Effective Organizational Change Management
Strike a balance by articulating your vision and backing it with practical processes and steps. In our latest Friday Fast…
Video | Friday Fast Fifteen: Microsoft Managed 365
With Microsoft 365’s many moving parts, organizations need to know how each piece impacts the rest of the platform. In…
Video | ServiceNow Partner Selection
Crossfuze’s Karin Glazier talks with UDG Healthcare’s Jeremy Heaven on their process with choosing a ServiceNow Partner.
Video | Friday Fast Fifteen – Change is here to stay: What does the new Service Desk look like?
18 MIN | In this Friday Fast Fifteen, Karin Glazier and Zach Brand discuss the evolution of the Service Desk,…
Video | Friday Fast Fifteen – Using ServiceNow Data to Uncover Opportunities
19 MIN | ServiceNow is not a small investment, and organizations need to get every ounce of return on that…
Video | Friday Fast Fifteen – What to Know About ServiceNow’s Safe Workplace Apps
14 MIN | ServiceNow’s new Safe Workplace Apps are designed to help organizations ensure the safety of their employees, both…
Video | Friday Fast Fifteen – Addressing Operational Complexity with BPO
9 MIN | As business processes become more and more complex, organizations require more sophisticated solutions for managing those processes.…
Video | Friday Fast Fifteen – Asset Management in a Work-From-Anywhere World
16 MIN | For this week’s Friday Fast Fifteen, Kaitlyn Frank and Joel Gyolai discuss how Asset Management can benefit…
Video | Friday Fast Fifteen – How to Reimagine, Realign, and Recreate Your Strategic Roadmap
20 MIN | As we approach the midpoint of 2020, it’s clear that the roadmaps we had in mind back…
Video | Friday Fast Fifteen – Building an Effortless Service Desk Experience on ServiceNow
17 MIN | Is creating an “effortless” user experience on ServiceNow achievable, or is it just hyperbole? In this week’s…
Video | Friday Fast Fifteen – What is Crossfuze MangedNow?
8 MIN | Join Crossfuze’s Ashley Haglin and Kaitlyn Frank for a quick discussion of Crossfuze ManagedNow, what it is,…
Video | Friday Fast Fifteen – What’s New For CSM in ServiceNow Orlando
13 MIN | Orlando represents a leap forward in capabilities for ServiceNow CSM customers. Find out how the Orlando release…
Video | Friday Fast Fifteen – Whats Next After Covid?
19 MIN | Many of us are wondering how COVID-19 and related challenges are going to continue to transform the…
Video | Friday Fast Fifteen – ServiceNow’s Emergency Response Apps
14 MIN | Learn about ServiceNow’s Emergency Response Apps created in response to the COVID-19 outbreak to help organizations better…
Video | Friday Fast Fifteen – Microsoft Teams for Remote Workforce Enablement
15 MIN | As organizations are increasingly relying on remote communication and collaboration apps, the role of Microsoft Teams has…
Video | Friday Fast Fifteen – ServiceNow Orlando Release Overview
15 MIN | Introducing a new Crossfuze series: Friday Fast 15! Tune in once a week for a quick, 15…