Case Study | Overnight Service Desk Success
A long-time Crossfuze customer in the technology manufacturing business was feeling overwhelmed when it approached Crossfuze with an unprecedented challenge:…
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Case Study | ServiceNow CSM Success – Focus Brands
Focus Brands owns over 5,000 stores across the country. With a growing need to support franchisees, they needed a solution…
Case Study | Corgan “Ups” Their Game with Crossfuze Managed Now
Learn how world-renowned architecture firm Corgan got up and running on ServiceNow with Smart Launch and found a close partnership…
Case Study | Latham & Watkins
Latham & Watkins reinforces its “one-firm” ethos with global service delivery from ServiceNow.
Case Study | Law Firm Embraces SaaS Solution for App Consolidation
A large Denver-based law firm with about 400 attorneys decided in early 2019 to abandon its on-premise IT ticketing system…
Case Study | Law Firm Achieves ServiceNow ROI with Crossfuze
A top-ranked, New York-based law firm with about 500 attorneys was facing a daunting challenge when it approached Crossfuze: The…
Case Study | Origami Risk – Integrating Slack with ServiceNow for a Seamless Change Approvals Process
Origami Risk needed to streamline and automate the management of its IT-related services when they company initially implemented ServiceNow in…
Case Study | Voxai – Delivery Better Customer Service
Voxai helps businesses deliver exceptional customer service. In turn, Voxai must deliver the same level of service or better when…
Case Study | Integration Partners – 5-Year ServiceNow Success Story
This case study is an inspiring read for anyone considering ServiceNow or looking to extend the platform’s value throughout the…
Case Study | SUEZ
SUEZ, a leading provider of water and waste recycling services for municipalities and other organizations across North America, desperately needed…
Case Study | Ventura County
The County of Ventura, a populous coastal Southern California county that employs nearly 8,000 workers across three dozen departments and…
Case Study | Leading Household Appliance Manufacturer
A leading manufacturer of household appliances with a global workforce of 93,000 was looking to modernize and streamline its IT…