Case Study | Law Firm Enhances Case Information Management for Better Client Service with ServiceNow App Engine
When one of the leading law firms in the United States first reached out to Crossfuze in 2021, its primary…
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Case Study | TIP Group
TIP Group are a market leader in the transportation and logistics sector. Hear firsthand how TIP Group leveraged the Crossfuze…
Webinar | ServiceNow in Action: How a Farm Credit Organization Empowers Employees to Delight their Customers
This engaging discussion will shed light on the realities of putting ServiceNow to work, from crystalizing a long-term vision to…
A Healthy Approach to Service Management Excellence with UDG Group
The Dublin-based international business group which includes UDG Healthcare cited a lack of enterprise scalability, performance, and usability as its…
Case Study | Integrations Partners Transforms Business Operations Using ServiceNow
When Integration Partners first implemented ServiceNow, the networking technology company took a gamble: The out-of-the-box capabilities of ServiceNow did not…
Case Study | Stephenson Harwood Enhances Change Management with Crossfuze ServiceNow
Crossfuze ManagedNow has allowed the firm to make necessary changes and scale as quickly as possible. It has also given…
White Paper | The David and Lucile Packard Foundation: The Connected Anywhere Operation Journey
Is Digital Transformation possible for Non-Profits, NGOs or Government Organizations? Yes! Learn how, from the proven success at the David…
Case Study | How Crossfuze Helped a Retailer Upend Their Perception of ServiceNow
Founded in 1992 and headquartered in Dublin, Ireland, this forecourt retailer has seen substantial growth in 30 years. Today, it…
Case Study | How Crossfuze Helped a Retailer Upend Their Perception of ServiceNow
Founded in 1992 and headquartered in Dublin, Ireland, this forecourt retailer has seen substantial growth in 30 years. Today, it…
Webinar | One Savings Bank & ServiceNow ITOM: Modernizing operations and making faster, smarter decisions
With little room for unnecessary noise and disconnected systems that impair business decision-making, companies must be ready to quickly and…
Case Study | Medical Equipment Company Accelerates Digital Transformation with Crossfuze ManagedNow
Crossfuze worked hard to prove to this company that it could be much more than just another one-note vendor. Indeed,…
Case Study | Insurance Company Reimplements ServiceNow with Resounding Success via a Codelivery Partnership
A global insurance provider with 2,400 employees was not seeing the hoped-for benefits from ServiceNow when Crossfuze first entered the…
Case Study | Mid-sized Law Firm Uses Rapid ServiceNow Rollout to Catch Up to It’s Competition
When a mid-sized law firm approached Crossfuze about implementing ServiceNow, the question was not if, but when and how fast.…
Case Study | Adding Value to ServiceNow with a True Partner
Elite Group is an information technology and services company based in Chorley, England, that delivers future-proof communications and IT services.…
Case Study | Fifty IT Setups. Three ServiceNow Instances. One Company.
With help from Crossfuze’s team, the client was able to streamline their IT workflows and processes into one national instance…
Case Study | How Crossfuze and ServiceNow Helped a Financial Services Organization Integrate Three Departments After a Merger and Tackle the Future
When three farm credit cooperatives came together in 2017, leaders had to choose one direction for the new financial institution—including…
Case Study | Public Transit Agency Enhances SecOps with Crossfuze Advisory Services
A public transit agency in the northwestern United States faces a high level of scrutiny regarding security.
Case Study | ServiceNow CSM Enhances Banking Associates’ Ability to Deliver Top-Notch Service
A regional bank with a reputation for delivering high-quality, personalized customer service had just merged with another bank—and decided to…
Case Study | How a Large Insurance Company Multiplied Their ServiceNow ROI After Partnering with Crossfuze
Throughout these rapid changes—and the plans to continue expanding—the client needed a partner with whom they could establish a value-based,…
Case Study | Law Firm Customizes ServiceNow Its Value and Utility
When Akin Gump Strauss Hauer & Feld LLP first connected with Crossfuze, the global law firm based in London already…
Case Study | How Crossfuze Helped a Bank Create a Secure and Auditable Workflow Solution in the Cloud
The bank’s fulfillment team needed a way to handle large amounts of sensitive Personally Identifiable Information (PII) daily—and to do…
Case Study | How a University Leveraged ServiceNow to Go Remote
Download this case study and learn how we helped a University Leverage ServiceNow to go remote.
Case Study | ServiceNow CSM Success – Focus Brands
Focus Brands owns over 5,000 stores across the country. With a growing need to support franchisees, they needed a solution…
Video | ServiceNow Success with Shutterfly
25 MIN | Earlier this year, we had the pleasure of sitting with Shutterfly’s CIO Michael Robinson and Crossfuze’s CEO…
Case Study | Rick Baker and Cary Barbin, Gallaudet University
6 MIN | Gallaudet University is the premier institution of learning, teaching and research for deaf and hard-of-hearing students. They…
Case Study | Law Firm Embraces ServiceNow’s Potential to Consolidate Multiple Business Apps
A large Denver-based law firm with about 400 attorneys decided in early 2019 to abandon its on-premise IT ticketing system…
Case Study | Law Firm Achieves Miraculous Turnaround For Its Underperforming ServiceNow Investment
A top-ranked, New York-based law firm with about 500 attorneys was facing a daunting challenge when it approached Crossfuze: The…
Case Study | Origami Risk – Integrating Slack with ServiceNow for a Seamless Change Approvals Process
Origami Risk needed to streamline and automate the management of its IT-related services when they company initially implemented ServiceNow in…
Testimonial | Carey Deaton, Community Health Choice
6 MIN | Carey Deaton of Community Health Choice shares her inspiring ServiceNow story in this informative video. She talks…
Testimonial | Nathalie Pougno, Ricoh
6 MIN | Nathalie talks about her ServiceNow ITBM and CSM success working with Crossfuze in this exciting and informative…
Testimonial | Gary Collins, Finastra
5 MIN | Gary Collins shares his experience working with Crossfuze on launching Smart Launch for ServiceNow ITSM in this…
Testimonial | WOW! Internet, Cable and Phone
4 MIN | WOW, what an amazing ServiceNow success story told by one of WOW! Internet, Cable & Phone’s digital…
Testimonial | Kerry Angel, Macfarlanes
5 MIN | Macfarlanes needs to focus on one thing and that is to provide exceptional legal services its clients.…
Webinar | How Integration Partners Improved the Customer Experience Using ServiceNow
56 MIN | When Michelle Brockney, Director of Business Operations at Integration Partners, first started out leading her company in…