ServiceNow Tokyo highlights & use cases

With the Tokyo release, organizations using ServiceNow are even more empowered to deliver digital workflows that create connected and engaging experiences, fuel business agility and resilience, and scale innovation with Robotic Process Automation (RPA).

Discover what these new developments mean for your organization in this webinar led by two of Crossfuze's top experts on ServiceNow innovation, solution consultants David Shirey and Jim Pisello.

This session will cover the features and use cases for Tokyo that will make the biggest impact on your business processes, including:

• Sidebar for Workspaces
• Mobile Offline functionality in Field Service Management
• Robotic Process Automation (RPA) Hub
• Document Intelligence
• Enterprise Asset Management
• External business location support in Customer Service Management
• With industry-specific scenarios for the above features’ use cases, you’ll have a firm understanding of what’s new and relevant for your organization and how to shape your own roadmap to get the biggest impact from your investment in the Now Platform.