Crossfuze awarded prestigious 2025 ServiceNow Elite Consulting & Implementation Partner of the Year Award

Crossfuze today announced it has received the prestigious 2025 ServiceNow Elite Consulting and Implementation Partner of the Year – Americas Award, which celebrates the outstanding work of partners who are delivering exceptional value to customers in the ServiceNow ecosystem.

Recipients of ServiceNow Partner of the Year awards are evaluated through a rigorous process that considers numerous factors such as customer satisfaction scores, quality of solutions, and value driven for clients on the platform.

This award, combined with Crossfuze's 12 ServiceNow Validated Practices, Customer Experience Specialization, and skilled team of Certified Master Architects and Certified Technical Architects, positions Crossfuze as a leader in the partner ecosystem.

"We are honored to receive this recognition from ServiceNow. This award reflects our relentless focus on delivering meaningful business outcomes for our customers and the exceptional work done by our talented team." Steve Griffiths, CEO of Crossfuze.

"This award is a testament to the strength of our partnerships—both with our clients and with ServiceNow. Delivering tangible value for our clients on the ServiceNow platform requires deep expertise, collaboration, and an uncompromising focus on customer success. I'm proud of what our team has accomplished, and this award represents a lot of hard work and dedication from a lot of very talented and passionate people at Crossfuze." Nick McGillivray, Crossfuze President and CRO

Crossfuze's success in the market is driven by their unique outcome-based approach which ensures technical delivery is directly aligned to organizations' business needs and prepares clients for long-term value realization with a strong plan for adoption, governance, and continuous improvement.

This award marks a significant milestone in Crossfuze's commitment to solving high-impact business challenges, providing comprehensive enablement, and serving as a trusted advisor throughout clients' ServiceNow journey.

With a focus on accelerating innovation and delivering exceptional business outcomes, Crossfuze looks forward to expanding its reach, deepening its expertise, and helping more organizations maximize the full potential of the Now Platform.

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What ServiceNow have to say about our award

Ira Simon

Senior Director of Partner Programs & Strategy at ServiceNow

"With a focus on delivering quality Now Platform implementations, Crossfuze has earned the Elite Consulting & Implementation Partner of the Year award in the Americas. Their commitment to transformative solutions, seamless deployments, and customer success distinguishes them as a leader in the ServiceNow ecosystem.

Our Partner Program Award winners truly exemplify the power of partnership in driving digital transformation and outcomes for our mutual customers. Crossfuze's exceptional performance across the program's 3 pillars – building deep capability in selling and deploying ServiceNow products, investing in the competency of their workforce through skilling and credentialing, and driving impactful customer success outcomes – demonstrates their unwavering commitment to delivering exceptional value. They are a true testament to the transformative power of collaboration within the ServiceNow ecosystem."

Erica Volini

Executive Vice President, Worldwide Industries, Partners & Go to Market at ServiceNow

"The 2025 Partner Awards recognize excellence across all go-to-market motions and at every scale. We celebrate the Consulting & Implementation partners who guide deployments, the Service Providers who manage instances, the Resellers who expand our reach, and the Build partners who create innovative solutions. We also recognize the expansive impact of our global partners and the deep specialized expertise of our regional partners. Together, they form a comprehensive network that delivers exceptional value to our customers around the world.

‍Our partners are absolutely essential to delivering exceptional value to our joint customers. They bring deep industry expertise, innovative solutions, and a relentless commitment to customer success. Their continued contributions are crucial as we work together to transform businesses around the world."

About Crossfuze

Crossfuze is a global professional services partner with over 20 years of experience delivering superior, long-lasting business outcomes for clients through innovative workflow design and technology.

Crossfuze offers a full suite of advisory, implementation, and support services designed to help clients set their strategic direction on the platform, successfully implement solutions, and achieve continued operational excellence.

As a ServiceNow Elite Partner, Crossfuze is dedicated to delivering best-in-class ServiceNow experiences and driving digital transformation for organizations worldwide.