CROSSFUZE SERVICES

Support Services for ServiceNow.

Access on-demand ServiceNow expertise and bolster your team's resources and with the Crossfuze INFUZE™ and EXTEND™ support services.
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Trusted by CIOs & Digital Transformation leaders across the world

ON-DEMAND SERVICENOW EXPERTISE
INFUZE™

24/7 customer support portal & reporting
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Minimum annual investment
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Full rollover of funds with no expiration

On-demand access to all Crossfuze resources

ADD VELOCITY TO YOUR TEAM
EXTEND™

Flexible term starting at 3 months
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Monthly investment
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Hybrid team of dedicated developers
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Power through backlog

DONE-FOR-YOU
Managed Service

Platform health and support: upgrades, health scan, patching, engagement manager
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Platform development: enhancements, development, miscellaneous activities

Platform strategy: COEI assessment

ON-DEMAND SERVICENOW EXPERTISE

INFUZE™ is your gateway to accelerated ServiceNow value

Access the full portfolio of Crossfuze services and expertise on-demand.
  • Crossfuze Delivery Platform (CDP)
  • Business Consulting Services:
    Roadmapping / Organizational Change Management
  • Technology Consulting Services:
    Solution Implementation Integrations
  • Platform Administration:
    Minor Enhancements / Health Checks / Upgrade Assistance  
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ADD VELOCITY TO YOUR TEAM

EXTEND™ bolsters your ServiceNow talent

EXTEND provides you with high quality, sustainable and efficient ways to deliver ServiceNow administration, support, enhancements, and routine projects such as upgrades or integrations.
  • Flexibility: pay for time rather than a fixed price
  • Cost Savings: only pay for the time and resources contracted
  • Prioritzing Quality
  • Transparency
  • Collaboration
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DONE-FOR-YOU

Managed Services

  • Platform health & support:
    Upgrades, health scan, patching, engagement manager
  • Platform development:
    ‍    Enhancements, development, miscellaneous activities
  • Platform strategy:
    COEI assessment
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What customers are saying about Crossfuze.

“Crossfuze's customer-centricity, agility and ability to be part of our team is what really stands out for us, and is what made it possible to really deliver on our business goals.”
Nathalie Pougno
Senior Director, IT & Digital Transformation
Ricoh Canada | Electronics
“The level of technical expertise provided by both ServiceNow and Crossfuze has been nothing short of astounding.”
Chris Wilkinson
IT Service Management Analyst
TIP Group | Transportation & Logistics
"Crossfuze bring expertise from both the project management side and technical side. They help us solve some difficult problems and then
ultimately turn those into good
solutions for our organization."
Gary Collins
Director of ITSM
Finastra | Financial Software Solutions
"Crossfuze gave us a clear idea on how we can use ServiceNow to benefit our business. We showed them the tasks that we performed on a regular
basis and Crossfuze showed us how we could do it within ServiceNow easier, quicker and slicker."
Kerry Angel
Service Delivery Manager
Macfarlanes LLP | Legal Services
"Crossfuze has really helped us
achieve success with solving day-to-day challenges, as well as custom app development for bigger projects. We don't have a lot of internal resources but can still deliver an amazing product to the business."
Eric Riemer
Principle ServiceNow Engineer
WOW! | Telecommunications
"One of the biggest things about ServiceNow is there are so many features. It's hard to navigate and know where to start. Crossfuze 'Smart Launch' helped us expedite the problem and get it done within six weeks."
Cary Barbin
Director, Infrastructure & Applications
Gallaudet University | Higher Education
CUSTOMER SUCCESS STORIES

How we've helped our customers on their journey with ServiceNow.

Discover how we've helped customers with their ServiceNow challenges, no matter what stage of the journey they're at.
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Voxai helps businesses deliver exceptional customer service. In turn, Voxai must deliver the same level of service or better when serving those businesses. To do this, they needed a comprehensive, extensible solution that provided good management visibility and was easy for their customers to use.

Read their story

Crossfuze ManagedNow has allowed the firm to make necessary changes and scale as quickly as possible. It has also given them the support they need to drive digital transformation with ServiceNow and provide a seamless experience for their end users.

Read their story

Speak to us today.

We are an industry-recognized ServiceNow Elite Partner built to guide you through every stage of your journey with the ServiceNow platform.

Whether you are new to ServiceNow or an existing ServiceNow customer, Crossfuze has you covered.
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Whatever stage of the journey you're at with ServiceNow, Crossfuze has you covered.

Case Studies
GET STARTED

We are an industry-recognized ServiceNow Elite Partner trusted by CIOs and Digital Transformation leaders across the world.

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