SERVICENOW SOLUTIONS - CROSSFUZE EXPERTISE

ServiceNow HRSD:
Human Resources Service Delivery

ServiceNow HR Service Delivery reduces manual effort and errors so HR teams can focus on more strategic initiatives.

Real-time data and insights enable teams to make more informed decisions about HR initiatives and workforce planning.
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Trusted by CIOs & Digital Transformation leaders across the world

SERVICENOW HRSD

What is HR Service Delivery (HRSD)?

HR Service Delivery (HRSD), is a best-practices approach for automating and standardizing HR processes within your organization.

Through HR Service Delivery, organizations are able to provide engaging, holistic HR services to employees.

In particular, HR Service Delivery eliminates many of the repetitive, manual tasks performed by HR teams, helping HR teams to focus on higher-value tasks that meaningfully drive self-service improvements to the user experience.
SERVICENOW HRSD

Why businesses need HRSD.

At a traditional organization, the HR team spends 60% to 70% of its time on routine transactional tasks, such as preparing contracts, onboarding and offboarding, and executing employee releases, according to research by the HR Trend Institute.

But expectations for HR teams have changed dramatically in recent years. Because of advances in cloud-based technology, HR professionals can use HRSD approaches to dramatically streamline routine HR tasks.

Cloud-based HR solutions can help HR teams to:
  • Develop employee engagement programs
  • Expand health and wellness services
  • Application Portfolio Management
  • Promote diversity initiatives and eliminate workplace bias
  • Improve work-life balance
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What is the future of HRSD?

According to Gartner, by 2025:

70%

of organizations with more than 2,500 employees will have invested IHRSM.

60%

of employee-related HCM technology transactions will be accomplished via preconfigured, employee-initiated workflows.

30%

of organizations with more than 5,000 employees will have more than one IHRSM solution targeted at handling different functions within the current definition of IHRSM.
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SERVICENOW HRSD

Why businesses choose ServiceNow For HRSD.

ServiceNow offers an industry-leading HRSD platform that solves the following pain points:
  • Eliminates inefficient manual HR workflows and processes
  • Provides a single access point for employees to access HR services
  • Securely manages employee records through their full lifecycle
  • Integrates seamlessly with existing HR-related systems, such as payroll, talent management, and background screening
SERVICENOW HRSD

Crossfuze is ready to guide your HR team to new heights with HRSD.

With an unparalleled combination of broad ServiceNow expertise and deep Human Resources experience, Crossfuze is the preferred ServiceNow HRSD partner for long-term success.
Let by Experience
Strong resources who are deeply familiar with HR processes.
A Focus on the Employee
Our team works with you to see opportunities to enhance the employee and HR agent experience.
Speak the Language of HR
Our capabilities include industry experience and assets tailored for HRSD deployments.
Simplify access to services
Transform complex business processes with simplified workflows to improve operational efficiency.
Engage employees where they are
Give employees access to information wherever they are through email, phone, chatbots or on mobile, tablet or desktop devices.
Support remote and hybrid work
ServiceNow HRSD supports flexible work without sacrificing a unified employee experience.
SERVICENOW HRSD

SMART Launch for ServiceNow HRSD.

Smart HRSD from Crossfuze streamlines the implementation process to a matter of weeks. Learn more about our Smart Launch implementation solution here.
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What customers are saying about Crossfuze.

“Crossfuze's customer-centricity, agility and ability to be part of our team is what really stands out for us, and is what made it possible to really deliver on our business goals.”
Nathalie Pougno
Senior Director, IT & Digital Transformation
Ricoh Canada | Electronics
“The level of technical expertise provided by both ServiceNow and Crossfuze has been nothing short of astounding.”
Chris Wilkinson
IT Service Management Analyst
TIP Group | Transportation & Logistics
"Crossfuze bring expertise from both the project management side and technical side. They help us solve some difficult problems and then
ultimately turn those into good
solutions for our organization."
Gary Collins
Director of ITSM
Finastra | Financial Software Solutions
"Crossfuze gave us a clear idea on how we can use ServiceNow to benefit our business. We showed them the tasks that we performed on a regular
basis and Crossfuze showed us how we could do it within ServiceNow easier, quicker and slicker."
Kerry Angel
Service Delivery Manager
Macfarlanes LLP | Legal Services
"Crossfuze has really helped us
achieve success with solving day-to-day challenges, as well as custom app development for bigger projects. We don't have a lot of internal resources but can still deliver an amazing product to the business."
Eric Riemer
Principle ServiceNow Engineer
WOW! | Telecommunications
"One of the biggest things about ServiceNow is there are so many features. It's hard to navigate and know where to start. Crossfuze 'Smart Launch' helped us expedite the problem and get it done within six weeks."
Cary Barbin
Director, Infrastructure & Applications
Gallaudet University | Higher Education
Crossfuze has been awarded the Employee (HRSD) Workflow Product Line Achievement from ServiceNow.
4.88 out of 5 average CSAT score on HRSD implementations for our customers.
20 certified HRSD implementation specialists 15 certified specialists on ServiceNow HR Professional Suite.
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We are an industry-recognized ServiceNow Elite Partner built to guide you through every stage of your journey with the ServiceNow platform.

Whether you are new to ServiceNow or an existing ServiceNow customer, Crossfuze has you covered.
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Whatever stage of the journey you're at with ServiceNow, Crossfuze has you covered.

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We are an industry-recognized ServiceNow Elite Partner trusted by CIOs and Digital Transformation leaders across the world.

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