SERVICENOW SOLUTIONS - CROSSFUZE EXPERTISE

ServiceNow ITAM:
IT Asset Management

At Crossfuze, we help you maximize your business value through powerful, streamlined ServiceNow ITAM solutions.

Empower your business decisions and secure long-term success with ServiceNow ITAM.
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Trusted by CIOs & Digital Transformation leaders across the world

ServiceNow ITAM Solutions

Information Technology Asset Management (ITAM) is a set of business practices and tools to support lifecycle management of IT assets and strategic planning for the IT environment. ITAM helps organizations manage their hardware (HAM) and software (SAM) inventory more effectively and prevents unnecessary asset purchases. ITAM encompasses:

Hardware Asset Management (HAM)
A feature of the ServiceNow ITAM solution, Hardware Asset Management (HAM) tracks the entire lifecycle of your enterprise’s hardware assets on ServiceNow’s single pane of glass dashboard.
Find out more about HAM
Software Asset Management (SAM)

Software Asset Management (SAM) includes business practices and strategies for optimally managing acquisition, usage, and lifecycle maintenance of software across an organization. With SAM, organizations create and maintain a real-time, accurate system of record for all software assets.

Find out more about SAM
SERVICENOW ITAM

How ITAM Increases Efficiencies

ServiceNow ITAM workflows create a central system of record for IT – reducing costs while simultaneously optimizing hardware, software can cloud costs.

According to Gartner, the COVID-19 pandemic and shift to remote and hybrid teams accelerated the need for IT spending.

As enterprises continue to support innovation, anywhere operations, employee productivity and trust, they’ll need solutions that support the shift
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Mature ITAM practices help businesses extract maximum value from their software assets.
ITAM looks for savings in how software is configured.
The shift to cloud based software solutions requires continuous and rigorous ITAM monitoring to prevent software over-provisioning.
ITAM combats "shadow IT" by centralizing all hardware and software assets on one secure platform.
ITAM identifies opportunities to recycle software licenses instead of making new purchases.
ITAM  automates, accelerates, and improves manual processes.

Leave inefficiency, high costs, and obscurity in the past

ServiceNow ITAM solutions improve utilization, reduce risks, cut waste, increase productivity and lower costs without losing reliability.

Gain visibility into the complete IT asset lifecycle
Make data-driven decisions
Avoid unnecessary technology purchases
Achieve compliance with required maintenance
Enable better reporting and analysis
Reduce maintenance costs and asset failures

What customers are saying about Crossfuze.

“Crossfuze's customer-centricity, agility and ability to be part of our team is what really stands out for us, and is what made it possible to really deliver on our business goals.”
Nathalie Pougno
Senior Director, IT & Digital Transformation
Ricoh Canada | Electronics
“The level of technical expertise provided by both ServiceNow and Crossfuze has been nothing short of astounding.”
Chris Wilkinson
IT Service Management Analyst
TIP Group | Transportation & Logistics
"Crossfuze bring expertise from both the project management side and technical side. They help us solve some difficult problems and then
ultimately turn those into good
solutions for our organization."
Gary Collins
Director of ITSM
Finastra | Financial Software Solutions
"Crossfuze gave us a clear idea on how we can use ServiceNow to benefit our business. We showed them the tasks that we performed on a regular
basis and Crossfuze showed us how we could do it within ServiceNow easier, quicker and slicker."
Kerry Angel
Service Delivery Manager
Macfarlanes LLP | Legal Services
"Crossfuze has really helped us
achieve success with solving day-to-day challenges, as well as custom app development for bigger projects. We don't have a lot of internal resources but can still deliver an amazing product to the business."
Eric Riemer
Principle ServiceNow Engineer
WOW! | Telecommunications
"One of the biggest things about ServiceNow is there are so many features. It's hard to navigate and know where to start. Crossfuze 'Smart Launch' helped us expedite the problem and get it done within six weeks."
Cary Barbin
Director, Infrastructure & Applications
Gallaudet University | Higher Education
Crossfuze has been awarded the ITAM Product Line Achievement from ServiceNow
Crossfuze has more than 75 successful ServiceNow ITAM implementations
Four perfect 5/5 CSAT scores from ITAM customers in the last 12 months
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Whether you are new to ServiceNow or an existing ServiceNow customer, Crossfuze has you covered.
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Whatever stage of the journey you're at with ServiceNow, Crossfuze has you covered.

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