SERVICENOW INDUSTRY SOLUTIONS -  TECH & MSPs

The ServiceNow Elite Partner for Managed Services Providers & Tech Firms.

Crossfuze helps you design and implement an impactful digital transformation roadmap for immediate success and long-term ROI.
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Plus, as a ServiceNow Elite Partner, Crossfuze has extensive experience implementing the Now Platform for many technology organizations and Managed Service Providers (MSPs).
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We're the trusted partner for the Technology sector & MSPs

CUSTOMER SUCCESS

Tech & MSP's - ServiceNow Success Story

Hear form Eric Riemer of WOW! Internet, Cable & Phone about how Crossfuze's ManagedNow platform transformed their experience with the ServiceNow Platform.
SERVICENOW FOR TECH & MSPs

One solution checks all the boxes.

As customer connectivity expands, so do customer expectations for exceptional service. And that service extends from the technology used for delivery to the very platforms on which customers access their content.

The rapidly evolving world of telecommunications and media can’t be sidelined by siloed systems or a slow and stilted customer experience.

Consolidating everything onto one platform allows your company to grow at scale so you can deliver the content and services customers want – at the click of a button.
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SERVICENOW FOR TECH & MSPs

We deliver digital transformation for Tech companies & MSPs

The Crossfuze team has digital transformation experience with some of the largest, most well-known technology companies in the world.

With our experts and the Now Platform you’ll deliver customers an unforgettable experience while maintaining a strong ROI.
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  • Deliver a Better Customer Experience:
    Fix issues before customers know there’s a problem.
  • Find Efficiencies:
    Empower employees to improve user adoption,  communication by eliminating departmental silos.
  • Provide Answers:
    Streamline inquiries by providing self-service options.
  • Grow at Scale:
    Outpace the competition by bringing products and services to market quickly.
  • Retain Talent:
    Streamline and automate redundant and complex HR tasks.
SMART LAUNCH FOR SERVICENOW

Implement ServiceNow for your Technology organization in as little as 30 days with SMART Launch.

Lay the groundwork for success with an expert-led ServiceNow implementation done fast, on budget, and with no technical debt.

Our best-in-class, battle tested solution empowers organizations to take control and leap ahead to go-live with an accelerated timeline.
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CUSTOMER SUCCESS STORIES

How we've helped Technology customers with ServiceNow.

"It may be mundane but it’s true: You need to know what you want out of the results going in. It’s very customizable and you have a lot of options, so you need to understand what you want the result to be. All these things are doable, but you need to have vision for what you want to accomplish. If you’re not sure what that vision is, or how to do it, Crossfuze can help."

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Overnight Service Desk success. A long-time Crossfuze customer in the technology manufacturing business was feeling overwhelmed when it approached Crossfuze with an unprecedented challenge: The cornavirus pandemic had created a sudden surge in IT service requests.

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THE CROSSFUZE DIFFERENCE

Crossfuze is uniquely positioned as the ServiceNow journey partner for the Technology & MSP sector.

Value Realization

• Business value assessments
• KPI and ROI definition
• Benchmarking studies​
• Value realization dashboards​

Advisory Services

• Strategy and roadmapping
• Phase zero engagements
• COEI and platform governance​
• Architectural assurance​

Support & Optimization

• Remote development (InfuzeTM)
• Managed services (ExtendTM)​
• Staff augmentation (RoT)​

Professional Services

• Implementation services​
• Proprietary accelerators
• Business process consulting
• Training and enablement​
BEST OF BOTH WORLDS

Agile, innovative, tried & tested.

  • 20 years of experience
  • 1+ million consulting hours delivered
  • #1 Customer Satisfaction Award​
  • Accelerated Growth Partner of the Year​
  • 500 ServiceNow Certifications​

Speak to us today.

We are an industry-recognized ServiceNow Elite Partner built to guide you through every stage of your journey with the ServiceNow platform.

Whether you are new to ServiceNow or an existing ServiceNow customer, Crossfuze has you covered.
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Whatever stage of the journey you're at with ServiceNow, Crossfuze has you covered.

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We are an industry-recognized ServiceNow Elite Partner trusted by CIOs and Digital Transformation leaders across the world.

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