ServiceNow Vancouver Release

What’s New in ServiceNow Vancouver

Like its namesake, ServiceNow Vancouver offers both strength and simplicity in design, empowering organizations to quiet the noise of their workflows and unleash their potential. In this release, teams can utilize exciting new features surrounding Generative AI, such as integration with third-party AI resources and improvements in the Virtual Agent Interface. From new capabilities to upgrades, ServiceNow is bigger and better than ever.

Dive into ServiceNow’s library of Vancouver release content to learn more.

The ServiceNow Vancouver release includes new products, applications, features, and fixes for existing products. Read the release notes to learn about the release, prepare for your upgrade, and upgrade your instance.

Read the release notes.

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Top 5 ServiceNow Vancouver Features

We couldn’t be more excited to see that the latest improvement to the platform, the ServiceNow Utah release, has officially landed! This new release is full of thrilling new features and improvements, all designed to empower your organization to further improve the user experience, automate processes, and maximize your investments. From new applications to fixes for existing instances, let’s explore five of the best features to keep your eye on as you prepare for your upgrade to Utah.

1. Intelligent Virtual Agent (IVA)

Say hello to your new virtual assistant introduced in ServiceNow Vancouver. Powered by advanced AI and machine learning algorithms, IVA offers an unprecedented level of self-service automation, empowering users to find answers to their queries across all ServiceNow applications quickly. From resolving IT support tickets to guiding employees through HR processes, this intelligent virtual agent is poised to transform your service management experience.

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2.  Now Mobile App Enhancements

In today’s fast-paced world, business needs to be agile and mobile. That’s why we’re excited about the enhanced Now Mobile App. This feature-rich application allows you to access the full power of ServiceNow on your mobile device so you can stay connected and productive on the go. Improved user interface and intuitive navigation put completing tasks, responding to requests and collaborating across teams at your fingertips.

3. Service Graph Connectors

Successful organizations depend on efficiency and interconnectedness. Service Graph Connectors seamlessly integrate external data sources into your ServiceNow platform. New in ServiceNow Vancouver, this powerful capability allows you to unlock critical business insights by combining data from various systems, such as customer relationship management (CRM), enterprise resource planning (ERP), and more. Harness the power of data aggregation and make data-driven decisions like never before.

4. Enterprise DevOps

Embrace the future of IT service delivery with Enterprise DevOps. Now, you can streamline collaboration and accelerate software development cycles with ease. Uniting development, operations, and IT teams onto a single platform, this feature lays the foundation for continuous delivery and rapid innovation. Embrace the agility and flexibility required in today’s competitive landscape and drive your digital transformation initiatives forward.

5. IT Operations Management (ITOM) Enhancements

You already know how crucial IT operations is for your business continuity. So, you’ll be excited about the new ServiceNow IT Operations Management (ITOM) enhancements. With improved visibility, automation, and predictive analytics, you can optimize your IT infrastructure and proactively mitigate incidents before they impact your business. Achieve unprecedented levels of control and operational excellence as you navigate the complexities of the modern IT landscape.