Information Technology Asset Management (ITAM) is a set of business practices and tools to support lifecycle management of IT assets and strategic planning for the IT environment. ITAM helps organizations manage their hardware (HAM) and software (SAM) inventory more effectively and prevents unnecessary asset purchases. ITAM encompasses:
How ITAM Increases Efficiencies
ServiceNow ITAM workflows create a central system of record for IT – reducing costs while simultaneously optimizing hardware, software can cloud costs.
According to the research firm Gartner, the COVID-19 pandemic and shift to remote and hybrid teams accelerated the need for IT spending. And 2021 saw an 8.6% increase in overall growth. As enterprises continue to support innovation, anywhere operations, employee productivity and trust, they’ll need solutions that support the shift:
Mature ITAM practices help businesses extract maximum value from their software assets.
The shift to cloud based software solutions requires continuous and rigorous ITAM monitoring to prevent software over-provisioning.
Garnter reported “shadow IT” assets drive increased risks of data breaches and financial liabilities. ITAM combats shadow IT by centralizing all hardware and software assets on one secure platform.
ITAM helps enterprises increase efficiency and effectiveness by:
Looking for savings in how software is configured
Identifying all opportunities to recycle software licenses instead of making new purchases
Using an ITAM platform to automate, accelerate, and improve manual processes
Why ServiceNow ITAM
ServiceNow’s ITAM platform provides a single system of record upon which to identify opportunities to reduce costs, eliminate wasted resources, improve compliance, mitigate security risks, and drive standardization. ITAM also is nested with the greater ServiceNow ecosystem, allowing it to integrate optimally with:
ServiceNow ITAM was reviewed by the independent Silicon Valley B2B review service
FinancesOnline. ServiceNow ITAM received a near-perfect score of 9.7 out of 10.
Where ITAM is Headed
As enterprises embrace the shift from the office to the “work from anywhere” model it will be increasingly important to centralize IT
FinanceOnline’s reviewers identified the following as key benefits of ServiceNow ITAM:
CROSSFUZE AWARDS & RECOGNITION
ServiceNow Asset Management – An Asset to Your IT Capabilities
Do you know where your IT assets are? Do you realize how much money is lost or information security is at risk by not having a solid asset management process? Asset Management is not just a trend or process du jour.
Asset Management in a Work-from-Anywhere World
It doesn’t help that when a worker is sent home with a faulty company laptop, IT isn’t just down the hall to ask for help. That’s why IT hardware asset management is crucial, especially right now.
IT Asset Management (ITAM) Best Practices Guide
Information Technology Asset Management (ITAM) is a powerful process, so it’s worth the work to get it right. One study found that ITAM cut costs by anywhere from 25 to 50 percent!
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