You can have all the knowledge in the world, but without the right delivery method, it’s useless.
No matter the level, today’s schools have the responsibility to educate new cohorts of students every year. Meanwhile, academics must prove value and relevance in a rapidly changing educational landscape.
From the registration process to remote learning, education institutions need tools to break down silos and deliver educational experiences that delight today’s students.
Break down silos and increase collaboration with ServiceNow solutions for Education. Crossfuze helps you design and implement an impactful digital transformation roadmap for immediate success and long-term ROI.
Why Crossfuze and ServiceNow
As a SerivceNow Elite Partner, Crossfuze has helped some of the largest companies in the world implement solutions to break downsilos and increase efficiency and collaboration.
Restore
Rethinking administrative processes to restore financial health to pre-pandemic levels.
Evolve
Incorporating lessons learned during the pandemic into their culture, vision and strategic plan.
Transform
Focusing on institutional culture to accelerate a digital transformation to improve the parent, student, alumni, faculty and staff experience across the organization.
Imperatives for Higher Education
CASE STUDY
How a University Leveraged ServiceNow to Go Remote
Through a survey, the team learned that around 600 students needed devices. ServiceNow provided a way for students and faculty to submit loaner request forms. And with the workflows ServiceNow provided, the team was able to deploy devices to students and faculty who needed them quickly and efficiently.
CUSTOMER TESTIMONIAL
Gallaudet University on ITSM
Gallaudet University is the premier institution of learning, teaching and research for deaf and hard-of-hearing students. They needed to launch ServiceNow during their 8-week summer break – this meant no room for error.
Watch Rick Baker and Cary Barbin share how they found success in ServiceNow with Crossfuze.
Modernize the Campus Experience with Customer Service Management
Beyond classroom walls, people interact with a truly digital world. Whether they’re paying their bills, reading the news or ordering their favorite food. Why does this “consumerized” experience end as soon as we set foot on campus? Let’s dig in and find out.
Friday Fast Fifteen: ServiceNow CSM in Higher Education
Kim Funk and Thomas Hunt talk about how educational organizations are leveraging the ServiceNow platform to create better customer experiences for students, parents, faculty, facilities and staff.
Keeping the Lights On – Literally. Using ServiceNow Facility Maintenance and Field Service Systems in Higher Ed
Often overlooked, but crucial to so many campuses worldwide, facility teams and field service staff are the unsung heroes on campus. Sure, they aren’t “glitzy” or “glamorous” – but make no mistake – they literally keep the lights on.