ServiceNow 101

This page is loaded with easy-to-understand information about some of the most common terms in the ServiceNow ecosystem. Questions? Just ask us. Looking for an immediate answer? Let’s chat now.

ServiceNow

ServiceNow SaaS

ITSM

Information Technology Service Management

ITBM

Information Technology Business Management

ITAM

Information Technology Asset Management

SAM

Software Asset Management

CSM

Customer Service Management

HRSD

Human Resource Service Delivery

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