Video | What is the Pillars of ServiceNow Success Book Series?

5 MIN | Karin Glazier, Director of Marketing and Brand at Crossfuze briefly explains what readers will learn from the four books in the Pillars of ServiceNow Success series. Watch her video and download the eBooks today or request your set of printed copies of all four books. If you are interested in bulk orders of the books, please send an email to Thank you for watching the video and enjoy the Pillars of ServiceNow Success books!

Case Study | SUEZ

SUEZ, a leading provider of water and waste recycling services for municipalities and other organizations across North America, desperately needed to revamp and modernize its aging, decentralized IT service delivery systems. The company was still using spreadsheets to aggregate company data, paper forms for official documentation, and email for submitting IT requests and issues.

Case Study | Ventura County

The County of Ventura, a populous coastal Southern California county that employs nearly 8,000 workers across three dozen departments and agencies, was updating the financial management systems (FMS) that support its invoicing and accounting systems. This update to the enterprise financial management system required a comprehensive change in the ServiceNow invoicing module that had been developed for the Information Technology Services Department by ServiceNow Professional Services.

eBook | 10 Pillars of ServiceNow Success for CIOs

Unlock the secrets of platform success from over 500 ServiceNow implementations by reading the 10 Pillars of ServiceNow Success for CIOs eBook. Join the hundreds of readers who have used these tips to quickly and strategically align their ServiceNow investment with business outcomes.