Case Study | Ventura County

The County of Ventura, a populous coastal Southern California county that employs nearly 8,000 workers across three dozen departments and agencies, was updating the financial management systems (FMS) that support its invoicing and accounting systems. This update to the enterprise financial management system required a comprehensive change in the ServiceNow invoicing module that had been developed for the Information Technology Services Department by ServiceNow Professional Services.

Case Study | Leading Household Appliance Manufacturer

A leading manufacturer of household appliances with a global workforce of 93,000 was looking to modernize and streamline its IT asset management (ITAM) operations. This Fortune 500 company has relationships with dozens of vendors that are involved in procuring, servicing, maintaining, and supporting a wide variety of IT assets, ranging from software licenses to laptops to tablets.