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How to Increase Law Firm Efficiency with a Mature IT Department On-Demand Webinar - Crossfuze

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How to Increase Law Firm Efficiency with a Mature IT Department

Kerry Angel, of Macfarlanes law firm, will share how she significantly improved operational efficiency at her firm using ServiceNow ITSM. Plus, ITSM thought leader David Stevenson will review the ITSM Maturity Benchmark Study and share his expert recommendations for how to accelerate ITSM maturity.

Learn how you can quickly jump-start the modernization of your IT operations! Let’s talk.

Resources For You:

CASE STUDY

Law Firm Embraces ServiceNow’s Potential to Consolidate Multiple Business Apps

A large Denver-based law firm with about 400 attorneys decided in early 2019 to abandon its on-premise IT ticketing system and move to ServiceNow.

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BLOG

How ServiceNow Improves IT Operations in Law Firms

Wolters Kluwer asked more than 700 attorneys to tell them which challenges they thought were most likely to impact their law firms in the future.

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EBOOK

2 Pillars of IT Success for the Law Firm CIO

Digital transformation isn’t just a trendy buzzword; we live in a digital era, and law firms are no exception. To help the law firm CIO meet the increasing demands of the Partners, we assembled these Pillars of IT Success to help guide conversations and drive transformation at your firm.

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BLOG

How to Modernize Legal IT Services and Increase Billable Hours

According to a recent report, lawyers spend only 29% of their time on billable hours. Why so low? Because they spend roughly half of their time on administrative tasks.

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ASSESSMENT RESOURCE

ITSM Maturity Assessment

See how your firm compares to 100 other U.S. law firms. Get personalized results sent straight to your inbox, and unlock access to the exclusive ITSM Maturity Benchmark Study for Law Firms.

Take Assessment

CASE STUDY

ServiceNow Success Story: Kerry Angel, Macfarlanes

Macfarlanes needs to focus on one thing and that is to provide exceptional legal services its clients. That’s top priority each and every day. They couldn’t allow for a technology implementation to derail their focus on providing their clients with prompt service.

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BLOG

Our Top 5 Cloud Services for Law Firms

If your law firm has been hesitant to embrace cloud services, you’re not alone. Only about one in two law firms are using these services, according to a 2018 report from the American Bar Association.

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BLOG

Law Firm Achieves Miraculous Turnaround For Its Underperforming ServiceNow Investment

A top-ranked, New York-based law firm with about 500 attorneys was facing a daunting challenge when it approached Crossfuze: The firm wasn’t seeing the return on its ServiceNow investment they had hoped for.

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BLOG

Martha Heller on What it Means to Be a Transformational IT Leader

If every law firm could lock all of its data behind an airtight firewall, securing data would rarely be an issue. But like all businesses, law firms can no longer maintain tight, on-premises control of their data.

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ON-DEMAND WEBINAR

On-Demand Webinar: Modernizing IT to Improve Employee Engagement & Experiences

Operational efficiency impacts the bottom line of every organization. When employees are faced with IT issues, the most common way to a resolution is to march into the IT office and find help.

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BLOG

Our Top Resources for IT Leaders at Law Firms

IT leaders at law firms have two big responsibilities to juggle—and these responsibilities are often in conflict. First, law firms must stay ahead of the curve with new technology solutions that employees and clients want and expect.

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CASE STUDY

ServiceNow Success Story: Latham & Watkins

Latham & Watkins is one of the largest law firms in the world. The Now Platform® supports its growth and dedication to innovation and collaboration.

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