How to get the CIO to support your ServiceNow strategy

Crossfuze aligns your Enterprise Service Management strategy to achieve new efficiencies and productivity

Real transformation occurs when service experiences become more automated for employees and customers. You now have a single system of record that replaces siloed applications scattered across your company. Now it’s time to drive out more innovation to reap meaningful outcomes and develop custom applications that boost the performance of the ServiceNow platform.

CIOs are looking for big-gain stories that impact the top and bottom line. Your CIO is concerned primarily with making your enterprise run smoothly and efficiently while optimizing costs and showing a strong ROI.

So how can Crossfuze help you gain the positive attention from your CIO?


You get rapid, incremental victories. On your enterprise services journey, you’ll need incremental success stories under your belt to prove your strategy is working. Crossfuze understands the importance of these victories. We’ve designed our implementation strategy around ensuring total visibility over your progress, so everyone can see and celebrate a strong ROI.


You have the Quickfuze Suite. Your developers could reinvent the wheel and design all of your processes and applications from scratch—or you could take advantage of time-tested Quickfuze applications. With the Crossfuze Quickfuze Suite, you retain full control over customization while benefiting from the safety, speed, and agility they offer.


Crossfuze lives and breathes ServiceNow. Of course we do! How else can we be a ServiceNow Gold Partner, one of only nine in the world. ServiceNow is the only platform we implement, and we’ve been working with ServiceNow since its inception. We have deep familiarity with the platform’s architecture, and we know exactly how ServiceNow is intended to be developed and used.


You can think more critically. We’re not afraid to challenge assumptions to grow your business or offer up new ways to look at something. Our clients value this trait and have uncovered new opportunities to refine their business outcomes. If you’re looking for a thinker and doer, take a look at us.


You can achieve a services vision for your enterprise. Make your business case and reimagine your service management strategy. Our team will help change how work gets done across your entire business. You can get strategic guidance, a roadmap to propel your vision into action, and KPIs to measure success. Crossfuze will help you remove barriers to progress and realize your outcomes.

Need help optimizing ServiceNow so that you can get quick wins to pass along to your CIO and/or CFO?

Crossfuze is easy to work with. They add tremendous value with their experience and creativity with ServiceNow. The best part is that they know how to maximize the ServiceNow platform. They stick to the schedule, even when there are unexpected curves in the road. They always will go out of their way to provide a great experience.

Manager of ERP Systems

Global Food Products company

Crossfuze rescued the project without affecting the original timeline. The last rollout and double upgrade were the most efficient, best executed upgrade of any platform I have been involved in over my 15+ years working in Service Management.

Global ITSM Manager

Global Consumer Products Company

Working with Crossfuze is one of the joys of my development life. They consistently suggest solutions to problems that I would not have considered—and the solutions delivered are easy to maintain and to enhance. Their ‘value-add’ is extremely high.

Mary Barrett

Application Architect, County of Ventura

© Crossfuze 2018

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