As Elite Group expanded through business acquisitions, those businesses brought with them different systems for collecting data. With several disparate…
60 MIN | Here to share his own experience implementing ServiceNow Customer Service Management is Greg Voller, Head of Technology…
13 MIN | Orlando represents a leap forward in capabilities for ServiceNow CSM customers. Find out how the Orlando release…
Focus Brands owns over 5,000 stores across the country. With a growing need to support franchisees, they needed a solution…
48 MIN | Discover operational and IT improvements for your organization through the ServiceNow Customer Service Management (CSM) solution. To…
Essential strategies for modernizing Customer Service and Accelerating Bottom-Line Profitability.
Voxai helps businesses deliver exceptional customer service. In turn, Voxai must deliver the same level of service or better when…
6 MIN | Nathalie talks about her ServiceNow ITBM and CSM success working with Crossfuze in this exciting and informative…
48 MIN | See the ServiceNow Customer Service Management solution in action with this demo provided by ServiceNow. You’ll learn…
55 MIN | Traditional Customer Service Solutions are Broken. Traditional customer service solutions succeed at engagement and developing customer relationships,…
