Software platform investments must show healthy returns

Report strong financial results to your leadership team with Crossfuze

All proactive leadership teams pursue new profits through waste reduction and growth. Accelerated workflows, automation, and a single source of record are music to anyone’s ears who understands the connection between efficiency and corporate earnings. Some companies choose to focus just on IT service improvements since that initiated the ServiceNow interest.

Market leaders think bigger. Their earnings increase by transforming the enterprise and putting an end to clumsy workflows. The true purpose of ESM (Enterprise Services Management) is to achieve cost optimization by transforming digital services. The cost optimization coupled with new growth opportunities through a transformative ESM leads to a high ROI.

Risk to ROI

Achieving higher enterprise-wide ROI from a major software platform requires a comprehensive strategy. The mistake many organizations will make is they don’t fully grasp what an ESM solution can do, leading to moderate results. What can further challenge their ROI is the inability to get the right expertise to help them along their ServiceNow journey. The cost of not engaging a knowledgeable partner like Crossfuze is more acutely felt two to three years out when your services cannot adjust quickly to the changing needs of the business.

ROI Stories

The entire Crossfuze ServiceNow approach revolves around helping you tell fact-based ROI stories. By discovering where your inefficiencies are, you can quickly weed them out. By connecting workflows, applications, and processes across the entire enterprise, you can achieve important synergies and cost optimization for the first time.

Moreover, to optimize your ServiceNow investment, widespread adoption is needed.

ROI can come as a result of a single integrated solution that increases visibility and drives productivity, as in the case of Equinix, who achieved 365% ROI and payback in 7.7 months. It can be measured by key IT-related metrics, including IT staff productivity levels in incident and change management operations, as in the case of Allstate, who achieved 291% ROI and payback in 9.1 months. It can even come in the form of customer satisfaction, as in the case of Pacific Aluminum. These are kind of returns every company wants and why ServiceNow is being implemented all over the world.

Crossfuze gets you to ROI

Crossfuze exists to help you execute these ambitious, enterprise-wide goals. We have a deep understanding of the ServiceNow architecture; in fact, we’ve been working with ServiceNow since its inception, and some of our team helped to design the original ServiceNow platform. We know how to listen to you, challenge you to think outside the box, and create an executable game plan to achieve your business objectives.

With a new services approach from Crossfuze, you’ll achieve incremental victories fast — victories that show ServiceNow as a winning investment.

Shall we begin?

Crossfuze is easy to work with. They add tremendous value with their experience and creativity with ServiceNow. The best part is that they know how to maximize the ServiceNow platform. They stick to the schedule, even when there are unexpected curves in the road. They always will go out of their way to provide a great experience.

Manager of ERP Systems

Global Food Products company

Crossfuze rescued the project without affecting the original timeline. The last rollout and double upgrade were the most efficient, best executed upgrade of any platform I have been involved in over my 15+ years working in Service Management.

Global ITSM Manager

Global Consumer Products Company

Working with Crossfuze is one of the joys of my development life. They consistently suggest solutions to problems that I would not have considered—and the solutions delivered are easy to maintain and to enhance. Their ‘value-add’ is extremely high.

Mary Barrett

Application Architect, County of Ventura

© Crossfuze 2018

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